Understanding the baby’s diagnosis

For most parents, reaching an understanding of the baby’s problems meant accepting what one woman described as ‘the worst news possible’. Many parents found they were so overwhelmed by hearing that the baby had a problem that they couldn’t absorb much detail about the diagnosis, and needed more time to think it through on their own. Others said they found themselves listening, but felt frozen in time, and simply didn’t know what to do next.

She experienced a kind of physical shock when she was told her baby had problems with his heart…

Age at interview 38

Gender Female

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She and her husband felt paralysed by shock when they heard that their baby had Edwards’ syndrome.

Age at interview 41

Gender Female

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Some women said their first reaction had been an irrational guilt for having ‘done something wrong’. Others said that the whole situation felt ‘unreal’, and that they couldn’t believe the diagnosis really applied to their babies. Several women said that their partners didn’t seem to have absorbed what the diagnosis meant and had taken longer to grasp what the long-term implications were for the baby.

She struggled to absorb all the information about her baby’s diagnosis and explains she needed…

Age at interview 37

Gender Female

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Explains that she found it easier than her partner to understand the baby’s diagnosis because of…

Age at interview 25

Gender Female

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Feels he hadn’t fully understood the baby’s diagnosis at the time because he was in an emotional…

Age at interview 41

Gender Male

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Parents’ understanding of the baby’s problems was affected by several things – whether they had ever heard of the condition before or knew anything about it, whether they knew anyone with the condition in question, and whether there was effective communication with those caring for them. (For more details about how knowing about the condition beforehand could affect parents’ decisions see ‘Deciding to end the pregnancy for family and personal reasons’.)

Several people said that once the reality of the baby’s problems hit home, they began to listen more carefully to what health professionals were saying and how they presented information. Several people recalled how doctors had repeated certain key phrases about the baby which had stayed with them as they thought about what they would do next. Several people looked back on the first consultations and wondered if the baby’s diagnosis could have been presented differently.

She says that the phrase ‘the outlook is very poor’ was repeated and describes how it helped her…

Age at interview 38

Gender Female

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She wondered with hindsight whether the consultants had given her an entirely balanced…

Age at interview 40

Gender Female

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Says he didn’t know what to do with the diagnosis initially and describes how he and his wife…

Age at interview 41

Gender Male

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Several people vividly recalled consultations where a particular health professional seemed to identify with them and had acknowledged the enormity of the problems they were facing. Many people appreciated doctors speaking clearly and taking the trouble to explain the baby’s problems using diagrams and pictures. Some found they understood the baby’s problems better when health professionals explained things in everyday language rather than medical jargon.

They appreciated the friendly atmosphere at the specialist hospital clinic and trusted the staff.

Age at interview 29

Gender Male

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The words and language used by health professionals to describe the baby could be important because they helped to set the tone of consultations. Several people said the words ‘fetus’ (as opposed to ‘baby’) and ‘abnormality’ (as opposed to ‘problem’) had alienated them. Some found it difficult when health professional used clinical language to describe the baby and found it created distance between them.

She felt her consultant should have referred to her baby as ‘the baby’ rather than using the word…

Age at interview 38

Gender Female

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The sonographers at her local hospital scanned her baby and spoke to each other about what they…

Age at interview 32

Gender Female

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People were also affected by the atmosphere of the place where they first realised how serious the baby’s problems were. Some who were sent to specialist centres for more scans and diagnostic tests felt that staff seemed ‘more professional’ than in local hospitals – but other people felt quite the opposite and said they preferred being in the local hospital. Some couples who attended specialist centres a long way from home found that travelling to the hospital made them anxious and tense before consultations began.

Almost everyone remembered how the baby’s diagnosis had been made in the ‘bad news’ room (usually equipped with tissues and magazines). One woman referred to it ‘as the outcasts’ room’ and would have appreciated having something useful to read.

Describes the room she and her partner were sent to before they were told the baby’s diagnosis…

Age at interview 25

Gender Female

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Though some parents valued empathy and sensitivity from health professionals at this time, others liked a matter-of-fact approach, and several men said they valued doctors being ‘straight’ with them about the baby’s problems. Many parents said they understood that health professionals could not make decisions for them or tell them what they should do, but several valued doctors who had helped them think about life with the baby in future, in the context of home and family.

Explains that as a mental health professional she had expected to be treated with empathy and…

Age at interview 39

Gender Female

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He and his partner appreciated the consultant being direct and open with them about the baby’s…

Age at interview 38

Gender Male

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Parents who have been told the baby they are expecting has a serious problem usually need time to absorb the news. Parents felt well supported...