Reasons for staying involved and wider benefits

As we have described elsewhere, people got involved initially for a mixture of reasons, including wanting to help others and improve medical science, as well as possible personal benefits. Not surprisingly these same motivations were still at the heart of why they continued being involved. We also asked people whether they had discovered other reasons or benefits they had not anticipated, and whether their motivations had changed.

As well as making things better for others, Peter has met interesting people, used his skills and enjoyed himself. It has given him a sense of control after having cancer.

Age at interview 56

Gender Male

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Maggies initial motivation was personal fascination with the research, but now shes inspired by knowing it can help others.

Age at interview 71

Gender Female

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Mary is passionate about encouraging researchers to take user involvement seriously.

Age at interview 60

Gender Female

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Discovering how much they enjoyed the intellectual challenge and talking to researchers was a common theme, even if at first it could be daunting or frustrating when researchers didn’t listen (see Difficulties and barriers to involvement). Meeting and talking to other lay people was also rewarding and led to some firm friendships – though as Carolyn pointed out, it could be sad too, when friends with a serious illness died.

Dave A has met some amazing people. It has boosted his self-esteem and he feels valued. Occasionally it’s frustrating but usually positive.

Age at interview 60

Gender Male

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Sitting at the table with well-known experts has been wonderful and has built Janices confidence.

Age at interview 66

Gender Female

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Beryl enjoys the friendships with other people on the group who’ve had cancer.

Age at interview 64

Gender Female

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Margaret loves the science and admires the researchers she meets.

Age at interview 63

Gender Female

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The same words occurred again and again in what people said, including ‘fascinating’, ‘exciting’, ‘rewarding’, ‘satisfying’, ‘challenging’ and ‘fun’. People often said how ‘passionate’ they were and how much enjoyment they got from it. There was even a sense that it could be addictive. Maggie was typical in saying it was difficult to say no to new projects: ‘It’s very seductive. It’s very exciting and fascinating… You feel extremely valued. You feel that you are making a difference.’ But, as both Helen and Charles pointed out, it would be even more motivating if they got more feedback on what difference they have made and what the research has achieved.

Helen loves involvement so much it has become a slight addiction. But she would like more feedback on how shes made a difference.

Age at interview 41

Gender Female

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Working with some very bright people has filled a gap in Charles’s life after retirement. It would be icing on the cake to learn later about the difference it’s made.

Age at interview 71

Gender Male

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Getting involved in research was something several people described as life-changing, perhaps because it gave them new hope and purpose after serious illness, or because it became a second career, or both. It was a route to new skills and confidence – for example learning how to speak in meetings, give talks and presentations, write papers for publication, and take part in national policy development. However, Sharon felt unsure how she might use her new skills.

Tom never expected to meet so many interesting people. It gave him a new direction in life when cancer stopped him working.

Age at interview 68

Gender Male

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Dave G has gained self-confidence, knowledge and great enjoyment. In retirement he has finally found the right job and feels appreciated.

Age at interview 67

Gender Male

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Sharon has developed confidence and skills but she isn’t sure yet how this might feed into her working life. A career in involvement doesn’t seem possible.

Age at interview 44

Gender Female

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Although some people had got involved originally to help with their own recovery, this sometimes happened in a way they had never expected. Brin said, ‘I think if I had an outcome of my work in PPI it’s I think I do things better now than I used to. I’ve used all my old skills, all my old knowledge and understanding, but I apply them in a very, very different way.’ In Maxine’s case, her involvement work unexpectedly helped her cope when her husband became seriously ill.

Involvement has rebuilt Rosies confidence and supported her recovery from mental illness. Now it has become her career.

Age at interview 55

Gender Female

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Brin thought involvement would aid his physical stroke recovery, but it has also helped him psychologically in a way he never imagined.

Age at interview 54

Gender Male

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When Maxines husband became very ill, her involvement work helped her take her mind off the worry.

Age at interview 72

Gender Female

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Another unexpected benefit of involvement was feeling more informed about health generally and more confident when visiting the doctor.

Derek is now healthier and better informed generally. He feels able to ask the right questions about his health and the evidence for treatments.

Age at interview 62

Gender Male

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Other things people enjoyed included travelling to new places and getting to attend conferences – sometimes abroad – although not everyone could travel or wanted to and it often depended on funding and whether opportunities were put their way.

Involvement can become very time-consuming and tiring, and it may all get too much for people. Sometimes the difficulties and frustrations may make people give up. Neil got involved to help his recovery after a stroke, and was now starting to reduce his level of activity again. He said, ‘Socially, emotionally and intellectually it’s been very helpful. And that was the reason why I did it and fine, when I feel I’ve recovered fully I might not bother with it, it just depends.’ Hazel knew of people who had dropped out when involvement didn’t live up to expectations.

Hazel has seen good people leave if they feel they’re not properly involved.

Age at interview 67

Gender Female

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Jennifer was not volunteering for anything new in one of the groups she’s involved in until her expenses came through – the delay in payment made her feel undervalued. Francesco was frustrated by the feeling that processes for selecting people were not always open and transparent, and that the same people were favoured each time.

Several people who had themselves been involved in many different roles wondered if – much as they enjoyed it – there would come a time for them to step down (see ‘Long-term involvement and expertise‘). But others found the more they became involved the more they enjoyed it and wanted to continue their involvement.

Helen loves involvement but worries she is losing her lay perspective. She would like to move on to a paid role.

Age at interview 41

Gender Female

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Like Helen, some others were interested in a career in involvement. Rosie and Kath had decided to do PhDs, studying how patient and public involvement works and what the experiences are of people who get involved. Rosie said, ‘I didn’t suddenly have an ‘ah hah’ moment, ‘yes, I’m going to be a researcher’.You set off on an unknown journey and you end up somewhere you didn’t expect.’

These and other issues are discussed further in ‘Long term involvement and expertise‘ and ‘Difficulties and barriers to research involvement‘.

Last reviewed July 2017.