Lack of support and information

Many people felt there was a lack of support for ICU patients when they were discharged from hospital and recovering at home. Some said they were shocked and disappointed when the ill person had come back home but hadn’t received any physiotherapy or other treatment, even though they’d still been extremely weak and immobile. One man said he had to pay for his wife to have physiotherapy privately and felt that they’d only started receiving the emotional support they needed when they joined a local support group.

He felt there was a lack of medical support after ICU and that his wifes recovery depended very…

Age at interview 57

Gender Male

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Some people said they’d worried about a lack of support for ICU patients during recovery, which meant they failed to discover whether the ill person was being adequately cared for when they got home.

His partner’s mother should have stayed in hospital longer so she could get the support she…

Age at interview 38

Gender Male

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Some felt that, had it not been for the care of relatives, the ill person might not have recovered and they were concerned about what they felt was a gap in health care provision. A few stressed the importance of ICU follow-up clinics in getting information and support.

He felt strongly about there being more support for ICU patients, including ICU follow-up clinics…

Age at interview 66

Gender Male

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One man said he’d become his wife’s full-time carer and they’d had no other support. He would have liked some practical help but felt there was none available.

His wife is very dependent now and he feels that no one could understand her needs and problems…

Age at interview 66

Gender Male

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One woman was angry and disappointed when her husband had been sent home with medication that caused him further problems. Like a few other people we spoke to, she was surprised when she contacted her GP and he hadn’t known that her husband had been in hospital. Several felt that there was a lack of communication between hospital staff and GPs.

She felt the medication her husband had been given caused him severe problems and, if she hadn’t…

Age at interview 58

Gender Female

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Some people felt that there was very little support not only for ICU patients once they’d left hospital but also for their relatives. One woman said she would have liked emotional support after her mother’s critical illness because she’d felt angry and ‘forgotten’.

She feels there is no help for the relatives of ICU patients, even though they have been through…

Age at interview 37

Gender Female

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Some people had been disappointed in the lack of support or concern shown by their families. One man said that none of his siblings asked about or came to visit his wife while she’d been in hospital or when she was recovering at home, and this had been upsetting and disappointing. Another said very few of his wife’s family had visited her in ICU or offered support.

For more information on support after intensive care see our ‘Resources‘ section.

Support and information

Here people talk about the support they received when someone close to them was discharged from hospital after being critically ill in an intensive care...