Local and national NHS/charity support for weight management specifically for people with chronic conditions

Groups and programmes provided by the NHS

The NHS offers a range of support group services, including weight management programmes for people with multiple health conditions and courses which aim to help people with long-term conditions manage their health better. These vary across the UK, but may include group-based support with specialist nurses, dieticians and psychologists. Individuals are usually referred through their GP, although some programmes may be via self-referral. One example is DESMOND (Diabetes Education and Self Management for Ongoing and Newly Diagnosed), a group course for people with type 2 diabetes. Another is the Expert Patients’ Programme (EPP), a free self-management course for people living with any long-term health condition, such as heart disease, diabetes, asthma, arthritis, multiple sclerosis, or depression. The course explores issues such as how to manage common symptoms, nutrition and exercise, medication management and dealing with difficult emotions.

Among the people we spoke with there were mixed experiences of attending these kinds of groups.

Positive experiences

Sue Y attended a six week X-PERT Diabetes programme after being referred by her local medical centre. She was impressed with how good it was and found the information she learned helped her change her life for the better. Hilary also attended an NHS course after being diagnosed with diabetes. She found it useful for reinforcing some of the information she already knew and suggesting alternatives in the kitchen.

Sue Y was impressed with the X-PERT Diabetes programme she attended, which she felt made a positive difference to her health.

Age at interview 69

Gender Female

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After being diagnosed with type 2 diabetes, Hilary was referred to a course which helped reinforce information about diabetes and weight management. She attended with a friend from work who was also recently diagnosed.

Age at interview 62

Gender Female

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Stuart attended a six week group-based programme for diabetics which included question and answer sessions and an open forum for discussion. It helped him make sense of what he felt were conflicting health plans that he had received for diabetes and cholesterol. Tommy was referred by his doctor to ABL, or ‘A Better Life’, which offers support services to people who need to lose weight for health reasons. This included group meetings with discussion and an hour’s exercise. Through that, he was introduced to a local physical activity referral service called BUZZ, which helps people living with long term health conditions to safely increase their levels of physical activity.

Stuart attended an NHS course which gave him perspective on how to marry up’ the dietary advice about his type 2 diabetes and cholesterol.

Age at interview 70

Gender Male

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Tommy describes the NHS group support he has received, including a home visit, an accompanied shopping trip and personal advice about how to cook healthier versions of the foods he enjoys.

Age at interview 85

Gender Male

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For people who have had a heart attack, heart surgery or a related procedure, the NHS offers a cardiac rehabilitation programme. What happens in cardiac rehabilitation programmes varies throughout the country, but most cover exercise, education, relaxation and emotional support. A key focus is how to protect the heart and manage heart conditions long-term, which includes information and advice on diet, exercise and other lifestyle factors.

Lesley used the BHF website for information and found her local cardiac rehab support group, where weight was just one topic covered, useful. The group physio wrote a letter for her to join an aqua gym.

Age at interview 60

Gender Female

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Joan and June X participated in the same NHS weight management service and both praised it. It is a GP/consultant referral service for morbidly obese people with BMI over 35 or those with a BMI below 30 who have multiple health problems. It is a multi-disciplinary service that includes specialist dietitians, clinical psychologists and specialist physiotherapists. June X had also attended fitness programmes in the USA and commented that the programmes available in her city were just as good.

Joan has lost over 6 stone in eighteen months and thinks this programme worked for her because it had the following ingredients: support, encouragement and specialist care and an exercise class under the supervision of a physiotherapist with knowledge of her different long-term conditions. She added that her own attitude at that time was the right one as she was ‘sick of looking at myself being at twenty stone’. She is attending the monthly maintenance sessions and is conscious of the dangers of ‘slipping back’ into old habits. She knows that if it gets harder, though, she could ask for a referral to the psychology team for support.

June is beyond impressed’ with the combination of psychological support and exercise, with physiotherapists in attendance, at the group she attends.

Age at interview 70

Gender Female

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In summary, people who had positive experiences of attending NHS support groups found the following aspects good:

  • Useful information provided in a relevant and accessible way
  • Inclusive and encouraged participation from everyone
  • Personalised one-one advice and support
  • A good, knowledgeable and motivating leader
  • Support from health professionals with specialist knowledge about the relevant health conditions, as well as weight management
  • Long-term support, including psychological support

However, people also found room for improvement. June commented that NHS weight management programmes need some practical changes to make it easier for working-age people to attend, e.g. like evening sessions. This contrasts with community weight management groups/programme which normally operate in the evening. Some programmes offer longer term follow up over several months, but others were packed into 8 consecutive weeks. June said, ‘You can’t undo in eight good sessions, no matter how excellent they were, you can’t undo all the habits’. Colin would prefer to attend a course designed for people living with a similar health condition, not a ‘mixed’ group. [See also ‘Messages to health professionals interested in helping people with weight control‘.

June attended a very good NHS programme where she learnt new ways to tackle her eating and exercise habits over an 8 week course. She would have liked longer-term support.

Age at interview 70

Gender Female

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Negative experiences

Not everyone was enthusiastic about the groups they had been referred to on the NHS. Ria was referred to an expert patient group by the practice nurse at her GP’s surgery and found the information pitched far below her own level of knowledge about Type 2 diabetes. Christine and Paul Y had a similar experience with diabetes programme DESMOND; Christine said, ‘I found it ridiculous really because they were only telling you what you knew’ and Paul Y was disappointed that it didn’t tackle weight issues ‘it doesn’t appear to be, to revolve around diet’.

Ria thought the diabetes course she was referred to was too basic for her level and she found the trainers patronising.

Age at interview 73

Gender Female

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Paul did not find the DESMOND programme for diabetes motivating and would have liked a more empathetic approach.

Age at interview 55

Gender Male

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Ellie pointed out that the dropout rate may indicate a) whether a programme is working for everyone or b) the level of interest of the people attending it. She said that out of twenty people only six completed the course she attended but the feedback form seemed geared towards providing a positive assessment of the course. There was no room for reflection on why people left the programme.

Some of the people we spoke with had been referred to a gym or exercise class, either by a GP or for example through a cardiac rehabilitation team. Lesley was pleased with the support from the cardiac rehab team but the gyms she was referred to were ‘not near where I am or handy to where I come back from work’ She pointed out that ‘It needs to fit into my life rather than me to fit into the gym life, unfortunately’. Julie accepted a gym referral from her doctor because she is ‘quite into exercise’, but was put off by the cost: ‘the charge is ridiculous really, but I mean I was willing to pay it but then I think, ‘Well I can, I do my own exercise. I can go swimming and I walk”.

As part of cardiac rehabilitation, Colin was referred for exercise sessions in his local leisure centre. He was unable to make use of the referral because of problems with his feet.

Age at interview 72

Gender Male

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June had mixed feelings about exercise on prescription. For her, it is important to link exercise and food and have a long-term programme of support.

Age at interview 70

Gender Female

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Myra attended the same exercise programme twice but said that the second time it ‘wasn’t so good’ and attributed this to funding cuts. She said that the first time she was given a specific plan whereas ‘the second time they just said, ‘Come once a week and see how you get on, sort of thing’. It wasn’t so focused’.

Services offered by local and national charities

In addition to services offered by the NHS, a number of local and national charities provide online information and face-face support for patients and carers, as well as local support groups and telephone helplines. John X said he had received very good information about ‘the right kinds of food for cancer sufferers’ from the Prostate Cancer Support Group, where he had also had contact with nurses and advice about weight loss.

After having a heart attack Lesley joined a local charity called Cardiac Rehab Support, for family carers as well as patients. Weight problems were discussed among members.

Age at interview 60

Gender Female

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John X talks about the dietary advice he has received from a national and a local cancer support centre.

Age at interview 67

Gender Male

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Carole, who has MS, had recently joined Overeaters Anonymous (OA), a national charity for people who want to stop eating compulsively. OA is based on the twelve step recovery programme of Alcoholics Anonymous and involves going to meetings with others who share the same problem. She finds that this offers a space where she can talk about her weight in ways she feels embarrassed to with friends, and get suggestions and tips from others.

Carole has recently joined Overeaters Anonymous. She can talk about her compulsive eating there because the other group members share this experience, you don’t feel a freak.

Age at interview 59

Gender Female

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Weight management groups

Weight management groups provide support to help people lose weight. This usually includes a structured diet plan and behavioural support, in groups or on an...