Why do people want to be involved in shared decision-making?

There are various reasons why people may wish to share decision making with health professionals when agreeing on choices about their treatment, care and lifestyle. By being involved in the process, they may hope to achieve a treatment plan which is most in keeping with their needs and priorities. People may choose not to be involved, and to leave some (or all) decisions to health care professionals. However if people do not feel they have been involved when they would have wanted to, they may feel less in control and may regret the decisions made.

Reassurance and feeling informed

Discussing their options and preferences with health professionals enables people to understand their choices and feel they had made a decision which is right for them.

The treatment options were all explained. She was given information and an opportunity to talk to other people about methotrexate.

Age at interview 45

Gender Female

Age at diagnosis 39

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When people want to be involved it does not necessarily mean that they do not value the expert opinion of their clinical team. Health professionals are often seen as a reliable source of advice when decisions have to be made. When people share the decision with a professional they may feel more at ease with their decisions and feel confident they have made the ‘right’ choices.

Contrasts the collaborative approach of his HIV consultant with the I prescribe/you take…

Age at interview 37

Gender Male

Age at diagnosis 34

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A mother was unsure whether to give her daughter the MMR vaccination, but after speaking to her…

Gender Female

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Health professionals are sometimes willing to tell their patients what they would do faced with similar dilemmas. This can be seen as a piece of information which forms part of the picture, rather than an indication that they should do the same. Knowing what the health professional would choose, and why, can help patients feel reassured with the choices they make.

After being advised of three possible opinions to treat prostate cancer, this man asked the…

Age at interview 75

Gender Male

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Tailoring treatment choices to the individual

People have unique experiences, beliefs, and priorities. Sharing decisions allows health professionals to take these experiences into account. Individuals also have knowledge of themselves apart from their ‘illness.’ When people have a long term condition which they have gained expertise in managing, they have knowledge about the illness and how it affects them including the impact of treatments and side effects. Sharing decisions allows health professionals to take all of this knowledge and experience into account.

Even though taking riluzole might have extended her life with motor neurone disease, she…

Age at interview 59

Gender Female

Age at diagnosis 56

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Due to weight loss this woman with motor neurone disease was advised to have a PEG feeding tube…

Age at interview 59

Gender Female

Age at diagnosis 56

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When his doctor dismissed Eddies concerns about the bad side effects caused by his medication,…

Age at interview 83

Gender Male

Age at diagnosis 80

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Advises people to tell their GP about any side effects, which she emphasises, can vary from…

Age at interview 50

Gender Female

Age at diagnosis 45

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A woman with chronic pain advises others to do research and be prepared to be involved in decision making.

Asserts that patients should take an active role in making treatment decisions.

Age at interview 53

Gender Female

Age at diagnosis 30

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Taking account of individual preferences

There are many aspects of people’s lives that doctors will not know about. These include how people balance length of life and quality of life, avoidance of specific effects of medicines, their views of invasive interventions and their moral views. For example, peoples religious beliefs may influence the healthcare decisions which people make, and doctors cannot know or guess what these will be, without asking or listening.

She would consider ending a pregnancy, even though she comes from a…

Age at interview 36

Gender Female

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She explains the teaching of some Islamic scholars about the possibility of ending a pregnancy before the soul enters the unborn baby. (Read by an actor.)

Age at interview 31

Gender Female

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They have drawn strength from their Islamic faith in caring for their son during his bone marrow transplant. They believe medical innovation is God-given. (Video in Sylheti.)

Gender Male

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As a Muslim, she feels screening can be useful, but termination is absolutely forbidden. You should accept your fate and pray. (Read by an actor.)

Age at interview 20

Gender Female

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For them pre-implantation genetic diagnosis is compatible with their Christian beliefs, though the Catholic Church might not agree. (Read by actors.)

Gender Male

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Patients whose preferences were acknowledged described satisfaction with the treatment decision. The following two women describe different experiences when discussing their HRT, and different satisfaction with the result of this.

Jane has weighed up the risks and prefers to take HRT for her menopausal symptoms to protect…

Age at interview 64

Gender Female

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Janice felt her GP did not understand her reasons for wanting to stay on HRT and believed her own…

Age at interview 59

Gender Female

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Patients may be involved in finding out about new treatments becoming available, and then be supported in accessing these.

Suggesting a sentinel node biopsy allowed this woman to avoid a lymph gland operation for breast…

Age at interview 56

Gender Female

Age at diagnosis 54

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A man with prostate cancer found out about a new treatment in the newspaper. His GP helped him to…

Age at interview 72

Gender Male

Age at diagnosis 70

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Patients were sometimes aware that they were being asked to share in a decision because there was little research evidence about what the outcomes of treatment might be, or when there was media controversy surrounding the issue.

After discovering a genetic predisposition which meant she had a higher than average chance of…

Age at interview 39

Gender Female

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The choice of having a mastectomy or wide local incision was left to her because research…

Age at interview 59

Gender Female

Age at diagnosis 56

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When faced with the choice to have a hysterectomy or chemotherapy to treat ovarian cancer doctors…

Age at interview 41

Gender Female

Age at diagnosis 38

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Sometimes patients’ choices may seem to clash with what health professionals are expecting or advising. In this case, patient input is needed to achieve the outcome they desire. The following clip describes a woman’s experience of this kind of situation.

She felt rushed into the decision to end her pregnancy (due to a foetal abnormality), but took back some control by deciding to allow the baby to be born alive.

Age at interview 31

Gender Female

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Involvement and control

Being involved in decision making with health professionals was important to some people because they want to keep the sense that they were in control. Being involved in decisions could feel empowering.

Pamela describes how she feels she must be involved in treatment choices, especially as diabetes…

Age at interview 54

Gender Female

Age at diagnosis 50

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Having input into the decision whether to go ahead, delay or refuse treatment can be important to people. People who felt they had been excluded, or not fully informed, in the decision making process sometimes regretted what had happened to them or were dissatisfied with the final decision.

She feels that back surgery was the worst decision for her and advises others to educate…

Age at interview 56

Gender Female

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Michelles skin saving mastectomy was chosen for her and she had little input in this decision…

Age at interview 41

Gender Female

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