Interview 18
Her best friend spent two weeks in ICU. She was the closest person to her, visited her daily and is now her main carer.
Advanced ambulance assistant, divorced with one daughter. Ethnic background/nationality: White British.
Profiles
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Interview 15
Her husband was admitted to ICU because of an emergency heart problem, which was never diagnosed. She praised the care and professionalism of the ICU staff.
Housewife, married, no children. Ethnic background/nationality: White British.
Interview 14
She has cared for her husband full-time since he had a heart attack and life threatening infection that meant he had to have his leg amputated.
Retired accounts manager, married with two adult children. Ethnic background/nationality: White British.
Interview 11
Her husband was diagnosed with pneumonia. She was happy with the nursing care he received in ICU but concerned about information and one of his treatments.
Office administrator, married, no children. Ethnic background/nationality: White British.
Interview 10
In 2006 her partner was diagnosed with Weil's disease, a rare bacterial infection. She stayed at the hospital for five nights and then in a nearby hotel.
Bookkeeper, engaged, no children. Ethnic background/nationality: White British.
Interview 09
Her son had lymphoma and bowel perforation and sadly died on a ward. She felt doctors should explain information clearly to relatives, who are usually unfamiliar with medical terms.
Nursery day care assistant, married. Ethnic background/nationality: White British.
Interview 07
Their son was admitted to ICU in 2005 with bacterial meningitis. It was a traumatic time but he is now back home and has made excellent progress.
Father: Company director, married. They have three adult children. Ethnic background/nationality: White British. Mother: Retired NHS manager, married. They have three adult children. Ethnic background/nationality: White British.
Interview 06
In May 2006 his father was admitted to ICU because of pneumonia and was still in hospital at the time of interview.
Accounts assistant, single, no children. Ethnic background/nationality: British Asian.
Interview 04
In October 2004, her son had a motorbike accident and was admitted to ICU. He had a serious head injury and broken jaw.
Nurse, married with three adult children. Ethnic background/nationality: White British.
Interview 08
His wife was admitted to ICU after having complications during emergency surgery. During her time in hospital he had a lot of support from family and his local community.
Retired teacher, married with two adult children. Ethnic background/nationality: White British.