Mohammed & Shirin

Gender: Male
Ethnicity: Bangladeshi
Background: Mohammed is 71 years old and is Bangladeshi. He is retired and lives with his wife and their son’s family. Mohammed heard about Covid on the news but experienced it himself after he developed symptoms in October 2020. Mohammed was worried about how hospitals would treat an elderly, Asian person, but was pleased with his treatment.

Gender: Female
Ethnicity: Bangladeshi
Background: Shirin is 59 years old and is Bangladeshi. She works as an outreach lead for a health organisation, and lives with her husband and their son’s family.
Brief Outline: Shirin found everyone being house-bound very stressful, and was glad to be a key worker so she had a reason to leave the house.

Mohammed was the first in the family to get symptoms in October 2020. He felt concerned about his health at the start of the pandemic because his age and medical history of diabetes, high blood pressure, and anaemia placed him in the vulnerable category.

When Mohammed got Covid he felt reluctant to go to hospital even though he was very sick and was having difficulty breathing. This was because they had heard rumours that hospitals didn’t care about older or ethnic minority patients. Mohammed’s daughter called an ambulance for him and he feels that he were treated well in hospital, despite some of the stories they;d heard.

Mohammed feels that ethnic minority people, especially Asian, people may have struggled more with accessing healthcare services during the pandemic, as hospital staff don’t always speak the same language as their patients and the patients feel isolated. Mohammed also feels that booking a GP appointment has become harder during the pandemic, as you can’t book an appointment weeks in advance and people often don’t have the confidence or language skills to make appointments over the phone. Mohammed had to call his GP to ask to receive the vaccine, as his GP didn’t call him when he first became eligible to receive it. Generally, Mohammed feels that GPs; practices have worked less well during the pandemic.

Months after first having Covid symptoms, Mohammed still feels weak and tired, and feels that they may have long Covid. Mohammed had been referred to a Covid recovery unit, where he went to hospital for six weeks to exercise, but he still feels weak. Mohammed is still worried about Covid and feels that the government needs to invest in educating ethnic minority communities to prevent more health inequality later. He feels that the government did a good job of making people aware of the pandemic, but it still needs to treat Asian people as a part of the country by looking after their health.

Shirin first heard of Covid in March 2020 before the lockdown, when her work sent an email telling her that she wouldn’t work face-to-face for a while. Shirin felt very worried during the pandemic, as she works multiple zero-hour contract jobs and wasn’t sure if she would get furlough pay. She found that the lockdowns were very stressful, as she and her husband were sharing a house with their daughter, son, and daughter-in-law (who was expecting a baby). Shirin feels glad to have been a key-worker as a main job during the pandemic, as she feels that it gave her a reason to get out of the house and helped avoid boredom.

Shirin’s son and husband were the first to develop Covid symptoms, before Shirin and her daughter, who tested positive later. Shirin didn’t experience any symptoms but kept testing positive for six weeks. She checked with her brother, who works with people researching Covid, and was advised to talk to a specialist. She feels grateful to have access to this kind of advice, and feels that more people need to be supported like this by healthcare professionals.

Shirin was also supported by her daughter’s friend when her husband needed hospital treatment for Covid. Shirin’s daughter’s friend is a nurse and could tell the family what treatments to ask for – as well as reassure Shirin that her husband wouldn’t be treated unfairly despite being an elderly and ethnic minority person.

Racism has impacted Shirin’s experience of the pandemic, as she feels that healthcare professionals use different tones when the patient is White or Asian. Shirin found that Asian patients didn’t receive the same sympathy as White patients when they complained, and that this makes it harder for ethnic minority patients. She feels that the news exaggerated fear of Covid in ethnic minority communities by reporting that they were at higher risk, and feels this led people to make untrue assumptions about these communities.

Shirin feels that Test-and-Trace calls weren’t helpful and their daughter blocked their number because they were so annoying. Shirin feels that callers should speak another language than English, as not everyone they’re calling will speak English.

Shirin explains how people internalise negative stories about their communities.

Age at interview 71

Shirin describes the experience of being an Asian patient.

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Shirin worried about rumours that vaccine ingredients weren’t halal.

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Shirin was worried that people who struggle with English would receive worse care in hospital.

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Mohammed and Shirin were relieved Mohammed received good care in hospital after hearing worrying rumours.

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Mohammed realised he might have Covid when he lost his appetite and sense of taste.

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Mohammed said that some people in the Asian community thought Covid was ‘a kind of sin’, but that it was becoming easier to talk openly about it.

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Shirin and Mohammed said that BME people were being blamed for spreading Covid.

Age at interview 71