Amy

Amy has chronic pain and fatigue, diabetes and asthma, and has experienced a brain injury. She spent 7 months in hospital in 2013 being treated for necrotising pancreatitis, a life changing event resulting in the removal of most of her pancreas.

Amy’s current health problems relate largely to a 7 month stay in hospital, 3 years ago, when she spent several periods in ICU and underwent radical surgery for necrotising pancreatitis. In this sense, her experience contrasts with many people living with multiple health conditions whose problems increase gradually over a lifetime:

I’ve got pain in my feet and my arms and things like that now. ‚It’s quite mad that you go in hospital one day and then seven months later you come out and everything is slightly different.

Some aspects of Amy’s health have got worse since her long hospital stay. She describes her experiences as a constant fight, both with reference to physical symptoms (pain, fatigue, feeling sick) and depression related to the fact that her illness meant she missed out on a full-time job that she was due to start as she went into hospital. She is critical of some aspects of the care she received whilst in hospital and long waiting lists for psychiatry, counselling and pain clinics. She feels that patients in hospital need to be listened to more and given better explanations as to what is going on. She speaks more highly of her GP who she sees every couple of months and is viewed as very understanding.

Amy describes in detail how she copes with the challenges brought by her ill health. Her mum helps her with the 40 tablets she has to take each day. She tries to keep busy and be as positive as she can. She gets information about health online and is a member of a patient support group.

Amy thinks her GP is understanding and explains things in detail. She contrasts with an experience in hospital where staff did not listen and accused her of being a drama queen.

Age at interview 25

Gender Female

Age at diagnosis 22

Amy believes that you have to accept your situation. She tries to keep going with her fists up against whatever may come along next. She adapts ideas about managing from others met through support groups.

Age at interview 25

Gender Female

Age at diagnosis 22

Before consulting with her GP, Amy draws on her past experiences in hospital and on information gleaned from a patient support group. That way, she has a back-up plan’ to suggest if the GP isn’t sure what to do.

Age at interview 25

Gender Female

Age at diagnosis 22

Amy found a friendly support group online through which she has made friends.

Age at interview 25

Gender Female

Age at diagnosis 22

Following a brain injury, Amy finds it difficult to organise her medicines, so her mum oversees the 40 or so tablets she must take every day. She previously tried to overdose on one of her prescribed medicines.

Age at interview 25

Gender Female

Age at diagnosis 22

Amy tries to be positive but worries that things will get worse in the future. She tries to keep her thoughts to herself rather than discussing them with family members.

Age at interview 25

Gender Female

Age at diagnosis 22

Amy values the support she gets from her GP who invites her to book a follow-up appointment after every visit.

Age at interview 25

Gender Female

Age at diagnosis 22

Amy was hospitalised and found to have necrotising pancreatitis. The level of medical input necessary to keep her alive left her with resulting health problems including asthma, anxiety and depression.

Age at interview 25

Gender Female

Age at diagnosis 22

Amy was admitted to hospital and eventually found to have necrotising pancreatitis, although the reason for it is not known.

Age at interview 25

Gender Female

Age at diagnosis 22