We invited people to give a message to health professionals and Genomics England, who run the 100,000 Genomes Project. Although the people we spoke to had not yet received any results from the project, many said they were satisfied and happy with the process of taking part in the 100,000 Genomes Project overall.
However, they often had messages they wanted to give the Genomics England.
More specifically many made suggestions relating to:
- the recruitment process
- taking blood samples
- contact after samples were given
- publicity for the project and its results
Message about the process of recruiting people to the project
While all the people we spoke to felt happy to participate, a few thought some parts of the process of recruiting people to the 100,000 Genomes Project could be improved. These included:
Some people who had recently been diagnosed with cancer, said the timing of when they were asked to participate in the 100,000 Genomes Project could have been better. Although he was happy to take part. Arthur, aged 82, felt the invitation to take part was ‘sprung on him’ during his pre-op assessment for his bowel cancer surgery. Lucy Z was feeling ‘jittery’ at her pre-op appointment and found it hard to take in new information. Luckily, she was there with her partner who helped her to make a decision. Several people thought knowing something about the project before being asked would make a big difference and suggested that more could be done to publicise the project (see below).
Most people we spoke to
knew nothing about the project before they were invited to participate and so they relied heavily on the leaflet they were given when they were invited to take part and the opportunity to ask questions about participating. The leaflet they were given covered topics like how samples would be processed and who data would be shared with. While some found the paperwork ‘clear’ and thought the level of detail was appropriate, others found it difficult to understand. People often found it helpful to have the leaflet explained to them. In response to participants’ and healthcare professional feedback, following a national evaluation, a major update to the materials was released in February 2017. Improvements were made to the format, length and readability of the information (achieving the Crystal Mark from the Plain English Campaign).
A few people would have liked more time to read the paperwork. In particular, people who were invited to participate as they sat in a waiting room, before going for an operation or appointment, didn’t always have much time to study the information or ask questions. Vanessa was taken just around the corner of the waiting room while she was waiting for her pre-meds and asked to participate in the project. There wasn’t much time to discuss it because there were ‘other pressing things’ to be done.
Although it is standard practice for healthcare professionals to give participants a copy of the signed consent form, some participants didn’t remember receiving one and said it would have been helpful to have a copy.
While not everyone discussed the project with family members, some people felt it was important to involve their family in the
decision to participate in the project. It was sometimes helpful to have family members to read through the material about the project, and some people felt family members needed to make the decision with them.
Process of taking the samples
Most people said the process of giving blood and tissue samples had been straightforward. However, a few people found giving blood stressful, either because it involved their children, or because it was not what they were expecting.
The amount of blood people had to give varied depending on their case, and some were surprised at how much blood was taken. Emma suggested telling people beforehand about how much blood would be taken and thought blood samples could be taken at a local hospital or GP practice rather than travelling far distances.
Improving communication after samples are given
Although people talked about the positive aspects of the project, many people spoke about the lack of communication and contact with
Genomics England after taking part, with several people having no contact with them. While not everyone was expecting to hear from Genomes England, some said that they wanted:
- earlier feedback on their own samples
- updates on the project in general
Nick suggested Genomics England might produce a quarterly newsletter, ‘letting [people who took part] know where the process is at’.
Most people were genuinely interested in the project and saw their participation as important. Because of this they wanted to understand more about how their samples were being use and what the outcomes were. Pauline and Bart wondered how the process of genetics was all done.
Most people trusted the health professionals who invited them to participant and trusted Genomics England to keep their data safe and that was a factor in them agreeing to take part. Lucy Y said she was trusting Genomics England with ‘my blood, my DNA, my heritage, my genes, my family tree.’ With this, some felt there was a responsibility on Genomics England to communicate with participants more.
Need for more publicity
People generally felt positive about the project aims and said that the reasons behind it were worthwhile. There were high hopes for the project and the future benefits it might bring. Victoria’s message to Genomics England was ‘find a cure as quick as possible’ as there was cancer in her family.
Everyone felt there was a need for more general public awareness of the project and its results. People suggested having posters up in the waiting rooms and leaflets, improving media coverage of the project and using social media to provide updates. Greater awareness would make recruitment easier, improve participation numbers and make those who had participated feel good about being involved.