Yeah, my wife phoned NHS24, and she was on the phone for nearly an hour on hold and then giving them information and then trying to let them know what my temperature was. Because I was taking my temperature maybe three times a day, four times a day, and it wasn’t coming down at all, and I was steadily getting worse. The coughing. I was coughing for maybe 12 or 13 hours a day, nearly constantly. I would get up and go to the toilet, which would be about 20 steps away, on the ground floor, and I would be exhausted, short of breath, to the point I would have to sit down and stop walking. I was just so tired. So that was on the day I got taken. She was on the phone for quite a while to the services and they suggested, well, with what you’ve told us, come to the hospital right away.

I knew quite a lot about Covid. Because of my asthma, I educated myself a lot. But of course, at the stage I got it, it was very new. I went through a phase of watching the news compulsively, so I was up to speed with all the facts and figures. Still quite surprised when I got it, but I knew what the path was, I knew what the symptoms were. I knew about 111, so I used it. I knew not to contact my GP unless I had to, so I did when I had to.

So about…it was the week before lockdown happened back in March 2020. We decided that we were going to…my husband and I were going to lock down. I have mild asthma and I was really worried about getting Covid. And the night before we decided to lock down, my husband went out. Unbeknown to us, at the event he went to, which was an open mic, he caught Covid. So three days after lockdown started, he became ill and two days after that, which would be about the 24th of March, I became ill with Covid.

And we were both really poorly. We had all the symptoms but of course at that time, they were doing the stay at home, you couldn’t get a test. So we did phone 111 and after about a fortnight of feeling really quite poorly, my husband and I both started to get better. But whereas he kept getting better, after a fortnight or so, so about a month after contracting Covid, I was starting to get worse again.

I got in touch with my GP practice and after a lot of trying out antibiotics and toing and froing, two paramedics came out, eventually my own GP phoned me back two days after I’d spoken to her, my main GP, and if she hadn’t done that, I believe I’d have been dead. I could only just climb down the stairs at that point. And when we got to the hospital, my husband went and got a wheelchair to take me in. I was taken through to A&E and the last thing I consciously remember was climbing on the bed in A&E. It turns out that I was overnight in an A&E ward with my breathing getting worse. They took me down to intensive care the next day.

What was happening with you, with your symptoms that made you that time reach out to call 999 for an ambulance, what was actually happening at that time?

I think the triggering point was the breathing really because the body was like, I could feel the pain in my body. The aches and everything else and the fever because when you constantly were like, you know, was so high in spite of trying all the paracetamols you had or the strongest like, medicines that I had, or constantly putting cold water on the head with ice and everything it just temporarily for half an hour but it was constantly there. And I think once on that Sunday night, when the breathing like when I could see the cough was so immense like constantly coughing. When nobody else could sleep in the night in the house because you are constantly coughing so loudly. It’s a different kind of cough as well it’s more than something you are coughing, you know, on a normal when you have a tough cold or kind of thing. It was a different sound of the cough, and you are gasping for oxygen like that’s where I think, that’s the trigger point when you know that it is very hard. I can remember like going from downstairs to upstairs like from the living room to the bedroom that was a struggle like at that time, that’s when you know like okay something is really, really not right in your body and so yeah I think that was the trigger point for us.

And what was it like when the ambulance team came, you said they came inside the house, were they all kitted up?

They were kitted up I think they had the white mask like, you know, a thing on. But I, because at that time I was struggling myself so badly and like in a way I was relieved to see someone else, you know. Somebody with medical experience and I think, so then they come in and I think they were, they had PPE kit on. They didn’t stay, you know, I was on the sofa, so they came in and just immediately checked like things like temperature and pulse and all the rest. So, we didn’t, I think 15-20 minutes because they did say “okay get some of your stuff, get what you need”, and then, so I had a small bag packed with me. I think I still had on my ‘jammies or something and I had the gown on and then that’s it I was in the ambulance from there.

So, myself and my wife, we went and had a Covid test. We went to [place], had a test and you wait whatever, I think it was a day or so, the next day they said, yes, you’ve got it. But, of course, we felt okay, even though you’d had the results of the Covid test. I knew I had this headache, and at night time when your blood pressure is dropping was really bad with the headaches and you’re just really not feeling very well.

As I say, I managed eight days, and the funny thing is, when I look back, because my wife stayed at home and she said she had a couple of moments. Because, we’ve got this dog and it just likes to go out in the middle of the night for a wee, and so my wife is now. When I think back for me, I’m just thinking, there is no way in the height of mine that I would have got down, I couldn’t have got out of bed, let alone go down the stairs. She had a couple of moments when she’s gone downstairs to let the dog out and, by the time she’d got back to the bottom of the…she’s at the top of the stairs, all her lips are turning blue. My son is, like, mummy, shall we call an ambulance.

I think she called 999 and they said, listen, my love, if you can, if you can stay at home, you will be much better off. And so, you know, by the time she’s at the top of the stairs and then you, kind of, recover the breath. I mean, I think she did really well to overcome that. Looking back, I had this problem with a headache, could I have stayed at home, could they have perhaps taken me into A&E, you know, I collapsed there, I was being sick. I don’t know, why did I collapse, you know, going to the CT scan, coming out, I don’t even know why, what was that about, I was already on a gurney, it wasn’t that they were asking me to walk into a different department. So, I fainted twice and then, when I got back, I was just retching, I don’t know, what does that mean. Could I personally have stayed at home? Looking back, no.

What kind of symptoms did you have and how long did they last?

My symptoms would have been general fatigue and tiredness and struggling to breathe, very bad breathlessness, taking my inhaler all the time to try and relieve it – my reliever inhaler – but that was doing absolutely nothing. Just absolutely zero energy, a small cough but not really a cough, but yeah, just the breathlessness and really bad fatigue. And then when it got to a point of my breathing was, even when I was motionless and just sat or laid there. I was struggling to intake a proper breath, that’s when we knew I had to…I dialled 111, and then they put me straight on to an ambulance. Within half an hour I think the two paramedics were in my front room hooking me up, checking my oxygen, giving me oxygen, checking my blood pressure. And before I knew it, I was in the back of an ambulance on the way to the hospital.

After I think four or five days, my son came by his feet, he wears all his PPE and then he called an ambulance and the ambulance people came and they said, all right, we went both together to the hospital A&E and then they checked on my husband and they said he's fine.  They check it again and said he’s fine, he has been discharged.  For me they said you have to stay.  But after four hours, they discharged me as well.

But instead of getting better, every day we are getting worse. My temperature doesn’t go down and he has got the oxygen levels, don’t, my oxygen levels also not normal. But my eldest son was with us so always he has to keep an eye across. Every room we stay in each of the room, but we can't eat anything. And the second time also Sunday, it was, he got so much high temperature. My son, again, called an ambulance and the ambulance people came, and they checked him, and they checked the oxygen and they said everything fine, they will get the fever down, no need to go to the hospital.

The third time, the last day, he didn't know, when he woke up, he didn't know, when my eldest son woke up, he found that my husband, he is lying in the bathroom, he doesn't know where he is, so he has to carry him and then we call my other son, and he called the ambulance. When the ambulance people came, he was not in a very good position. So, when ambulance people came, he tried, they tried to take him. But when my other son asked the ambulance people, can you check my mum? So, when they checked me, they said, she's worse than him. So, we both, the different ambulance, we would go into you know, [name hospital]. I had got the serious, all those days I’ve got the serious stomach pain, at night I was screaming, screaming, screaming. So many times, I have to go to the loo. And then we had been admitted then.

And so, your sister also called an ambulance for you; can you tell me more about how that happened?

Okay. So, as I said, I decided to try and…I was self-isolated and pretty much stayed in bed for that week after I’d known that I was positive. And I think me being very stubborn, I didn’t want to call the ambulance because I thought there’s more people out there that would need it. So, it was really the case of my sister said that if I didn’t phone the ambulance she would. And by the time I did need the ambulance I was so weak that I couldn’t speak or anything.

So, she managed to phone the ambulance, but she explained to them because she doesn’t live here it would be a case of they would have to somehow speak to me. So, I found I’d left the door open, and they managed to come in, and they tested my blood pressure, and I’m not sure if it was my blood oxygen at that time and deemed that they had to rush me immediately to hospital. And from thence, a kind of superficial thing, but I remember I had my phone in my hand and they said I might want to get a charger because the phone may go dead or something. So, I was consciously trying to go up the stairs to get the charger, and I just couldn’t. So, when I was in the hospital, and this phone, which was my one lifeline, and the battery was about to die, so it was kind of frustrating in that respect.

And so can you talk to me a bit more about that time, when your father was about to be admitted to hospital? So, what kind of symptoms was he dealing with, and how did you handle that?

So, basically yeah, so on the Sunday morning, again, like I said, on the Saturday I saw him and he seemed fine, and I remember saying, oh what are your saturations? And he said, oh yeah, they’re good, they’re like 96, 97, 98. And I was like, oh great. So, then I got the call on Sunday morning, and basically my mum had said, oh dad’s not feeling very well, he’s feeling really weak and his saturations have gone down. So, I knew straightaway, I was like, okay, just get him ready. And at this time I was so experienced, because I’d had to take my husband so many times, because he was always sent back, and then I had to go back in again.

So I was like, okay dad, pack your charger, your phone, you need water, get some food, like some snacks, you know, and a toothbrush and toothpaste just in case, then at least you don’t have to worry about, you know? And then I was like, slippers, you know like, at that point, ‘cause I’d experienced it, so we knew what he had to take. So, I got my mum to get all that ready for him, and took him. So went there, and obviously by that time I’d had Covid, and I was over it, and I’d kind of bubbled up with my mum and dad at that point. And then he was starting to act really confused as well, so he was just a bit like, he wasn’t with it. So, like I said, I took him straight to hospital. So, at that point, I thought, there’s no point in calling him an ambulance, because I can probably get him there quicker than the ambulance would take to come.

So, yeah, I took him, so the process at [name hospital] was you go to the triage, so explained to him that he had tested positive for Covid, on whatever date, and then they checked his oxygen saturation, they checked his temperature, and they had to take him at that point. So, at that point, I said, you know, said our goodbyes, and then he went in. But I was able to give all the details that I needed to about how he was doing and what he had. And, to be fair, communicating with the hospital was quite good as well, in terms of you could call through, and they would give you an update as to what was going on. But I do remember, and I think my husband’s experience, and my dad’s experience was very similar in that A&E was just really, really uncomfortable and at that stage it was at the peak, so it was very, very busy.

So, I called the ambulance and that’s when they said could they speak to Simon, which they did, and they said they couldn't come, it was a day that was really busy, they couldn’t come. So, we had a bit of that before because when I was poorly six years ago, they didn’t come for me either.

So, I thought I’ve got to get him to the hospital, and I said to my daughter, Sophie, could you come from work, come and get dad and take him to hospital, because I’m self-isolating, he needs to go into hospital. I didn’t really think it was really urgent, I have to say. Even though I call the emergency services often for patients. I dealt with it straight away, then my daughter came, and Simon was upstairs, and it took ages, it took him about an hour to get ready. He was having a shower and getting ready, and I went up to say come on, we’ve got to hurry up, you’ve got to go to hospital now. So, my daughter took him into the local hospital, and I packed up some belongings and I just said to Simon, I’ll see you soon, thinking that I would see him soon, because I never really thought it was so serious. I just thought the oxygen and whatever, antibiotics. And that’s when he obviously stayed in, and we were all liaising as family. But I think it’s more difficult if you’ve got two people that have got Covid and are unwell because you’re trying to deal with it on your own without anybody in here.

So, then he went into hospital with your daughter?

Yeah. With my daughter. Little bit worrying. My daughter said, where shall I take dad in? I said, oh, go to A&E, leave him in the car, get out, go and ask at reception. He had a mask on, they both did. She knew the protocol. So, she then took him in, because he was a little bit wobbly. They went past A&E, so other people were sitting in A&E, and so you’re taking a Covid patient through A&E, past a red line, and then she has to leave him there because she wasn’t allowed to go in any further because of Covid. Because obviously it was back in January, there were more casualties, more people that had got it. So, she felt a little bit unnerved by taking him through A&E where there was people that perhaps didn’t have Covid. Then she left him there with a health professional, didn’t just leave him. That was it. Then we said we’ll keep messaging. He had his phone and iPad, which was really handy, and that was his lifeline in there.