Susan Z

Susan’s younger daughter cut herself in her early teens. She now lives in Australia, where she has been depressed, has overdosed, and was recently diagnosed with borderline personality disorder. Susan is anxious about her, but hopes her therapist will help her develop better coping strategies.

Susan discovered that her daughter was cutting herself in her early teens, probably in the context of volatile relationships with her friends. Her daughter said cutting helped her feel better, and Susan thinks she wasn’t doing it to attract attention because she had been doing it secretly for a while. Susan took her to their GP, who reacted by scolding her and telling her that she would regret the scars when she was older, which made Susan’s daughter furious. The GP arranged for the family to see a counsellor. Susan thought that her daughter might have preferred to see the counsellor on her own, as she didn’t open up very much and said she didn’t want to continue. Susan now thinks that further treatment at that stage might have been beneficial. Her daughter stopped cutting but still had problems with relationships and occasionally suffered from depression. Her parents paid for a private psychologist who was helpful. She was on a waiting list for a mental health support group for over a year but didn’t hear anything back.

Susan felt very scared when she discovered the cutting, and confused about why someone would put themselves through physical pain in order to feel better. She also felt guilty that she might be doing something to cause the behaviour, and very sad that her daughter had not been able to confide in anyone. Susan thinks her husband felt the same, but he doesn’t show his emotions very much and tends to get angry rather than upset, although he never expressed this to his daughter. Susan says her elder daughter finds it hard to understand, and sees her sister’s behaviour as attention seeking and manipulative. The main impact on the family was that they were very anxious and kept a close watch on her for a while.

When she was aged 22 Susan’s daughter decided to move to Australia, and seemed very happy there at first, but then moved to a more remote area where she couldn’t get a job and ran into financial difficulties. Susan and her husband were in regular Skype contact with her, but although she told them that she was depressed and having trouble with her boyfriend, she did not let them know that she had started cutting again. She told her friends that her parents didn’t care about her and weren’t supportive, so they hadn’t contacted Susan. Eventually one of them did tell Susan that her daughter was cutting herself. Her flatmate and boyfriend had looked after her when she was cutting, but she didn’t tell her doctor or go to hospital.

Susan’s daughter was treated with various antidepressants, none of which seemed to be effective, and had started seeing a psychotherapist. She came back to the UK to visit her parents for several weeks and had a happy time. She told her sister that she had been diagnosed with borderline personality disorder (BPD) but did not agree with the diagnosis. Susan and her husband looked up the criteria and thought she matched most of them. On her return to Australia she found a new boyfriend with whom she had a volatile relationship. After a row she cut herself and took an overdose and was admitted to a psychiatric ward. The boyfriend contacted Susan and her husband, and since then has been in touch with them when another episode occurs. They didn’t know what they could do friends advised them to go and bring her back, but they thought it would be better if she could be enabled to cope for herself. Susan’s husband went over to stay with their daughter for four weeks and for most of the time she was very happy, but would become emotional and out of control when arguing with her boyfriend, who tended to react violently. One week after her father’s return she took another overdose and texted her parents to say that she was worthless and couldn’t handle life any more.

Susan and her husband had joined a mental health support group, where they were advised to contact the therapist who was treating their daughter. They did this, and let her know that they would do anything they could to help. They have found this a great support, and have been able to ring the therapist when their daughter is in crisis. The therapist keeps them updated about their daughter, who has agreed a crisis plan and is a lot more settled. Susan suggested that her daughter’s boyfriend went with her to the therapist, and this has been very helpful.

Susan says it is a huge relief to be in contact with the therapist as she and her husband were feeling pushed away. They had wondered if they had been at fault, but after reading more about BPD they wish they had known earlier and could have understood better how to deal with it. Susan is still anxious, especially as her daughter is so far away, but thinks she is much better at validating her daughter and being compassionate and sympathetic, and is pleased that she is now able to help her. She says it is reassuring to understand that her daughter’s behaviour is not malicious. Her husband prefers Susan to deal with the emotional aspects of self-harm. Susan sees the overdoses and cutting as two different things. The cutting is there to relieve pain, and Susan hopes the therapy will provide alternative ways to do this. Susan says I can’t tell her to stop it because I think in the moment it’s all she’s got, and I don’t like it but I just don’t feel I can say Don’t do it. Susan is more scared about the overdoses when her daughter feels that life is not worth living, but holds on to the fact that her daughter tells people she has taken the tablets, even though she hates going into hospital.

Susan’s daughter has had long-standing pelvic pain which doctors in the UK did not appear to take seriously, but she has been referred for an operation for endometriosis in Australia, which Susan hopes will solve the problem. She is moving into a new flat with a flatmate, which will help with her financial situation. Although her daughter is still anxious, Susan tries to reassure her that she will benefit from the Dialectical Behaviour Therapy offered by the therapist. Susan is going to visit her soon.

As well as the mental health support group, Susan and her husband have joined a group for carers of people with complex needs. They have found this very useful in providing information and hearing other people’s perspectives and advice. Family and friends have been supportive once they understand the situation. Susan has found help through books, websites, and several YouTube videos for people with BPD. She would have liked more information on mental health issues earlier, and thinks it would be useful to have short flashcards summarising the main points.

Her advice to other parents is to find out as much as you can and try not to feel guilty, to develop a thick skin and not take your child’s behaviour personally. She recommends joining a support group or online forum, and that parents should liaise with the health professionals who are treating their child. She advises clinicians to try to understand self-harm rather than see it as attention seeking, to take people seriously, listen to them, and be compassionate.

Susan Z was disappointed with her doctor’s response to her daughter, but pleased that the doctor arranged for them to see a counsellor.

Age at interview 58

Gender Female

A diagnosis of borderline personality disorder meant Susan Z’s daughter could now receive dialectical behaviour therapy (DBT).

Age at interview 58

Gender Female

Susan Z’s daughter enjoyed kinesiology, but Susan was upset when the kinesiologist suggested that parents could be the cause of their children’s problems.

Age at interview 58

Gender Female

Susan Z would like clinicians to take young people who self-harm seriously and be more compassionate.

Age at interview 58

Gender Female

Susan Z felt scared and confused when she discovered that her daughter was cutting herself.

Age at interview 58

Gender Female