Sarah

(Audio or text only clips) Sarah’s acne developed when she was 16 at the same time as an unknown rash on her face. She currently does not see a dermatology or take acne medication as she feels that her acne does not, and should not, greatly impact on her life.

Sarah developed acne and a rash across her face at the same time when she was aged 16. The rash eventually went away but her acne remained. Sarah felt self-conscious about the rash as it was very visible, affecting the skin around her eyes, ears and neck She was not overly concerned when she developed acne as she thinks it is very normal for teenagers. She has tried different treatments for her acne in the past with only limited success and she is not currently taking any medication for her skin or seeing a dermatologist.

Sarah was referred to a dermatologist when the rash and acne first appeared. She took antibiotics and then the contraceptive pill which cleared the rash but not the acne. Taking the pill has reduced Sarah’s acne in the past but she found the side effects for her physical and emotional health to outweigh the benefits to her skin. She last saw a dermatologist about 2 years ago and says that she has not made appointments sincebecause she feels that her acne does not, and should not, greatly impact on her life.

The doctors that Sarah has seen have repeatedly recommended she take Roaccutane (isotretinoin). However, both Sarah and her mother were shocked on learning about the side effects. Sarah also found it off-putting that the treatment would require her to go back on the contraceptive pill and says that she would prefer to live with acne than the demands of taking Roaccutane. Sarah’s acne tends to be only small spots and not painful with the exception of an occasional cystic spot. It mostly affects her face but she has had a few spots on her back and chest before. She recalled a time when she avoided wearing a backless dress and thinks that this may be because there is more stigma around bacne’. She is unsure about what triggers her acne and although she suspects that there is a link to diet, she has not been able to identify what ingredients this may be for her.

The move from home to university meant that it was more difficult for Sarah to get consistent medical care; she had to register at a new GP surgery and so she did not have pre-existing relationships with any of the doctors or nurses there. Sarah said that it took her a while to work out how to navigate the NHS, something which she thinks many young people face, and she thought that this would have been easier if she had been based in one location. Another reason why Sarah has not pursued more treatment for her acne is because she feels that it is not a particularly urgent concern for her. She found that the doctors and dermatologists she saw tended to take her acne more seriously than she did and they assumed that it was having a very negative impact on her life. Overall, she described her experience with healthcare professionals about her acne as sporadic and rarely helpful.

It is important to Sarah that the products she uses on her face have been thoroughly reviewed by other customers. She has researched about acne online more generally but finds that others accounts of their negative experiences with acne make her feel worse because they imply that she too should feel embarrassed about her skin.

A significant change to Sarah and her family’s approach towards pursuing treatment for her acne was when she was diagnosed with ulcerative colitis (a long-term auto immune condition which causes the colon and rectum to become inflamed) during her undergraduate degree and this became the focus. She also decided against using one topical treatment for acne as the patient information sheet said that it was not recommended for use by those with ulcerative colitis. Her ulcerative colitis has had much more of a profound impact on her life, affecting energy levels and concentration, disrupting routines and social activities, and making her feel more embarrassed than her acne ever has. Sarah says that there are odd days when she feels embarrassed about her acne and she does tend to wear make-up if she is going out to see people. However, this is a rare occurrence; overall, she does not worry too much about her acne and prefers to focus on other activities like her studies. For Sarah, her acne links to wider beliefs about body image and she finds feminism to be helpful in understanding the mixed feelings she has about her acne.

Sarah is not sure about what her future with acne will hold. She may look into the dermatology literature to learn more about effective treatment but she is also not concerned if other more interesting opportunities distract her from doing so. She thinks young people with acne should try to have a strong voice about their condition and possible treatments. She recognises that some people may be very upset about having acne but that it’s also important to know that it is okay to not worry about it.

Although it can get her down some days, Sarah says acne has not been something that has really affected her social life. If she is going to see someone she uses make-up to cover it up.

Age at interview 22

Gender Female

Age at diagnosis 16

When she was at school, Sarah was more worried about what people might think of her hair and worried she might seem less attractive because she was studious.

Age at interview 22

Gender Female

Age at diagnosis 16

Sarah compares having acne to another health condition that affected her life much more. She thinks acne doesn’t have to be a problem.

Age at interview 22

Gender Female

Age at diagnosis 16

For Sarah, some sources of information on the internet are more reliable and helpful than others. Looking at forums could make her feel worse.

Age at interview 22

Gender Female

Age at diagnosis 16

Sarah’s experience of seeing doctors and getting treatment has been inconsistent.

Age at interview 22

Gender Female

Age at diagnosis 16

Sarah had worried when one of her topical treatments for acne had a warning for people with ulcerative colitis.

Age at interview 22

Gender Female

Age at diagnosis 16

Sarah found the side effects from the contraceptive pill outweighed the benefit for her skin.

Age at interview 22

Gender Female

Age at diagnosis 16

Sarah has several reasons for why she’s never taken isotretinoin.

Age at interview 22

Gender Female

Age at diagnosis 16

Sarah developed both acne and an unknown rash at the same time.

Age at interview 22

Gender Female

Age at diagnosis 16

Sarah saw doctors about acne for many years before deciding to stop medical treatments.

Age at interview 22

Gender Female

Age at diagnosis 16

Sarah remembers a time when spots on her back affected her choice of clothing, but she’s unsure why this was the case.

Age at interview 22

Gender Female

Age at diagnosis 16