Over the last two years Kyle went to see the GP because of sports injuries. He feels that a good doctor should be professional and knowledgeable, and try to make patients feel comfortable.
Over the last two years Kyle went to see the GP (local doctor) because of sports injuries. More recently, he went because he tore his hip flexor during hurdles training. The hip flexor is located deep in the front of the hip and connects the leg, pelvis and abdomen (stomach). The hip flexors are muscles that flex the hip. The doctor, who Kyle felt was a bit cocky’ and full of himself’, and referred him to physiotherapy. It was the physiotherapist who told Kyle that the problem was his hip flexor muscle and gave him more information.
Kyle feels that the doctor’s appointment could have been better if the GP had asked him where he felt pain. He recalled that, while the doctor rushed through the appointment and diagnosed him in five minutes, the physiotherapist spent an hour with him examining the injury and showing him exercises to alleviate the pain. Kyle said he’d seen the same doctor before for an infection on his toenail. He remembered the doctor commenting on how nasty’ Kyle’s toenail looked, which made him feel self-conscious and worried.
Kyle feels that a good doctor should be professional and knowledgeable but also try to make patients, who are often nervous, feel comfortable. For Kyle, a good appointment is one where the doctor makes an accurate diagnosis, prescribes the appropriate medication, and takes time to explain how the treatment works so that patients don’t need to come back. Kyle feels that local surgeries should employ more experienced doctors who are able to give more than five minutes to each patient.
The local surgery that Kyle goes to is walking distance to his house. It is rarely busy so he usually gets seen fairly quickly. Normally he goes with a family member but wouldn’t mind if he had to go on his own. The receptionists at the local surgery sometimes give Kyle the impression that they just want to go home’ because they look disinterested and pay little attention to people waiting for appointments. Overall Kyle is satisfied with his local surgery but would like to see more posters in the waiting room that are relevant to young people.