Helen Y

Helen was 48 when she sustained her burn injury. She was burnt after she had an epileptic fit whilst pouring boiling water into a hot water bottle.

Helen was burnt 7 years before whilst preparing hot water bottles for her 2 children. As Helen was pouring boiling water from the kettle into the hot water bottles, she began to have an epileptic loss of awareness, fell over and accidentally poured boiling water over herself. Her children heard a ‘thud’ and rang an ambulance. The next thing Helen remembers is waking up in the bath being showered with cold water and surrounded by paramedics, her husband, and children.

Helen was taken by ambulance to her local hospital, before being transferred to a specialist burns unit around an hour away. When she arrived, Helen was taken into a private room where her burns were assessed by a burns consultant. At first Helen was told that she would not need surgery. However, as her burns did not heal in the next few hours as well as the burns consultant had hoped, she was then told she would need surgery after all. It was a “huge shock” for Helen when she was told she would require surgery.

An allograft procedure was performed on Helen, where skin from a deceased organ donor was grafted over her burn as a temporary measure until Helen’s own skin could be taken and used in an autograft procedure. After the autograft, Helen said that the area of her skin that had been taken was more painful than the burns themselves. She remembers feeling “guilty” for waking up other patients on the ward after screaming during dressing changes.

Whilst Helen was recovering, she found small acts of thoughtfulness by her friends to be incredibly important. She remembers receiving a card in the post from a friend she had not seen in a while, and this made her realise that others were thinking of her.

Helen joined a support group run by the hospital’s burns unit for people affected by burn injuries. She said meeting other people with similar experiences “made a huge difference”. It helped Helen to speak with other people who were “not so affected” by their burns, as it gave her hope of her life returning to some form of normality eventually.

Helen Y said she “really valued” it when doctors were “clear” and “plain speaking”.

Age at interview 55

Helen Y attended a local support group organised by a clinical psychologist.

Age at interview 55

Helen Y feels fortunate that her partner was able to financially support the family whilst she was recovering.

Age at interview 55

Though she recognises that feeling positive about a burn may seem “crazy” to others, Helen Y says she is glad the burn happened now.

Age at interview 55

Small acts of thoughtfulness by friends were important to Helen Y when she was recovering.

Age at interview 55

After Helen Y was burnt, she felt uncomfortable with her long-term partner seeing her body. She says this has gradually improved with time.

Age at interview 55

Helen Y said that the kindness of the burns staff helped her cope better with the pain.

Age at interview 55

Helen Y was taken to a local hospital after she burnt herself during an epileptic seizure.

Age at interview 55

Helen Y had tissue expansion therapy about two years after having a skin graft.

Age at interview 55

Helen Y was helped to come to terms with wearing a pressure garment after speaking to someone else who wore one.

Age at interview 55

Helen Y said she was in “intense pain” when she stood up for the first time after being burnt.

Age at interview 55

Helen Y had an epileptic fit whilst she was pouring boiling water for a hot water bottle. Her memory about the accident is fragmented.

Age at interview 55