Bev was diagnosed with CIN3 in 2009, aged 33, and treated by LLETZ. She and her husband were unhappy with the care and information she was given when she was first diagnosed, and changed to another hospital and consultant.
Bev said that she had been having regular cervical screening for about seventeen years because she;d had various gynaecological problems over the years, including endometriosis. She went for routine cervical screening in 2009, aged 33, though this was about two years later than usual because they had changed GP. Four weeks later, she received a letter from her GP and the hospital telling her that her results showed abnormal cells. She had a colposcopy appointment the following week.
Bev was extremely worried about what could be wrong and how serious it could be. When she went to the colposcopy clinic, the consultant wanted to treat her with LLETZ under a general anaesthetic in a following appointment. Bev was unhappy about this because she;d had problems with general anaesthetic in the past. She also felt that she was given very little information and was only told that she had CIN3 because she made a point of asking.
The consultant told Bev that he would need to order a special speculum before he could perform the LLETZ and she would be sent a letter with an appointment date. At this second appointment, the consultant tried to treat Bev under local anaesthetic but told her that he was unable to do so and that she would need a further appointment to have the treatment under general anaesthetic.
Bev was extremely upset at having to wait even longer to be treated and worried that, during this time, her CIN3 could be progressing. She and her husband, Adam, said they were given very little information and, concerned, they spoke to a relative who was a health professional. On their relative’s recommendation, they went to see their GP and were referred to another hospital and consultant. There, Bev was treated by LLETZ under local anaesthetic.
Comparing the two hospitals, Bev said that the consultant constantly asked me if I was alright, if I was happy for her to continue. The nurses kept asking me if I was alright, and it was just a totally different experience. It was actually quite, it sounds strange, but we were actually all laughing and, you know, it was quite nice. We were laughing and joking, and it was just such a different experience.; Bev said she was also happier having a female consultant.
At the time of interview, Bev was waiting for the results of her surgery. Both she and Adam felt that women should be given more information about CIN3 and how serious it. They also said they were happier with the empathy, care and information given by the second consultant than the first.