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Who should book the GP appointment?
All GP surgeries work slightly differently in terms of their opening hours and the types of appointments they offer. It's best to get in touch...
Appointments can be made by phoning the surgery and speaking to the receptionist or going to the health centre in person. Many surgeries use practice nurses to help patients who want an urgent or same day appointment. They assess the person’s symptoms and concerns, and then agree with the patient how their needs might best be met by giving telephone advice or a face to face appointment. The nurse aims to ensure that the person is referred to the right person at the right time, be that the GP, a nurse, or someone else in the team. Simon, like Rowan, often phoned several times in the morning to try and get an appointment. The line was usually busy. Sometimes the receptionist advised Simon to speak to the nurse:
Simon often booked his appointments online and found it ‘really convenient…really helpful’. Auberon ordered his repeat prescriptions online too. Rowan said he’d prefer to book appointments online rather than trying to make them in the morning on the way to school, while Siobhan liked to book them while at school when she had some free time. Aphra felt that online booking would be popular with young people because ‘young people hate calling people’, though a few people who rarely saw the GP, like Louis and Gentian, had never heard of online booking.
All GP surgeries work slightly differently in terms of their opening hours and the types of appointments they offer. It's best to get in touch...
Surgeries may work slightly differently and offer different kinds of appointments, including some or all of the ones below. Urgent appointments Some practices (surgeries or...