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Healthcare provided at school
Here, people talk about: school nurses counselling School nurses School nurses are qualified and registered nurses who offer support and advice on a range of...
Several things can be important to people when they register with a GP and make appointments to see the doctor. This includes whether the surgery is easy to get to and if they can get an appointment when they need one. Here, people talk about their views on improving access to GPs.
Surgery opening times
Emma’s local surgery was open from 8.30am-6pm, which she thought was ‘decent’, even if it was sometimes hard to take time off work to see a GP. She felt that GP surgeries being open ’24 hours a day’ was unrealistic, though wondered why some didn’t offer appointments over lunchtime, which would be helpful for people who are working. Other people, like Paula, felt that it can be hard attending appointments for people who are still at school. She didn’t like missing lessons and would like it if GPs could have clinics after school hours. Ish often found it hard to get an appointment that fitted in around his job and felt that it would be helpful if surgeries could employ more doctors and stay open longer:
For Sophie it was important that patients were seen quickly. She sometimes felt that, when people couldn’t get an appointment for three weeks, they’d go to A&E instead. She thought that weekend opening could be helpful but that it was more important to improve the quality of care first.
Auberon, like a few other people, would like to see more doctors and nurses at his local surgery so that people could get appointments when they need them and wouldn’t have to wait so long in the waiting room for their appointment. His local health centre operates as a GP surgery as well as a walk-in centre but is often very busy. Jal‚àö¬© felt that more walk-in centres would also be helpful and could take the pressure off GPs in surgeries. She often found it hard to get an appointment and sometimes had to wait for about three or four weeks. Rowan felt that it would be helpful when booking appointments if people could explain what was wrong and be selected a GP with expertise in that area. When he had ongoing stomach pains, he saw around ten different GPs, none of whom came up with the same diagnosis.
Here, people talk about: school nurses counselling School nurses School nurses are qualified and registered nurses who offer support and advice on a range of...
The people we talked to felt that GP surgery waiting rooms could be improved in several ways to make them more appealing and welcoming to...