Messages to family and friends: how to support a person with depression

People want to alleviate the pain of a son, daughter or a friend who is suffering with depression. But it is not easy! Too often their well-meaning efforts can make things worse. In this section, the young adults we interviewed share insights about helpful—and not helpful—ways to interact with a person with depression.

Helpful ways to support a person with depression

Almost everyone we talked to said having a supportive friend or family member is ‘invaluable.’ Some acknowledge that knowing what kind for support works in any given situation ‘depends on the person.’ But everyone said that genuine support includes ‘compassion,’ ‘respect,’ and being there ‘through my worst.’

Many people said they value support more than understanding. As Shayne put it, ‘Being supportive is not even the willingness to understand, it’s the willingness to never understand and to still be there.'

Mara appreciates that people give her support even—and perhaps especially — because they cannot understand what she is feeling.

Age at interview 18

Gender Female

Age at diagnosis 14

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Shayne says she doesn’t want someone else to understand what she is going through; she just needs support.

Age at interview 27

Gender Female

Age at diagnosis 13

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Other people we interviewed said they appreciate ‘someone who understands,’ and ‘does not judge.'

Ryan says it’s essential to have someone who can support without judging.

Age at interview 19

Gender Male

Age at diagnosis 13

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Natasha finds comfort in friends who understand without judging, and who provide opportunities for low stress socializing.

Age at interview 20

Gender Female

Age at diagnosis 19

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Some people said simple acts ‘like holding my hand’ by a loving intimate partner provide encouragement.

Elizabeth says her husband coaches but does not enable her.

Age at interview 28

Gender Female

Age at diagnosis 17

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An outside perspective helps Violet escape spirals of negative thought.

Age at interview 23

Gender Female

Age at diagnosis 22

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Unhelpful ways to support a person with depression

Several people said that they understand that their friends and family mean well, but too often their attempts to help were not helpful.

A lot of those interviewed said it was not helpful when people say things such as, ‘I totally get where you are coming from.’

Mara cautions that her story sounds familiar, but chances are you have no idea what I am feeling.

Age at interview 18

Gender Female

Age at diagnosis 14

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A number of people find advice unhelpful. As Whitney put it, ‘When they start offering too much advice I shut down. Nobody wants to be told what to do’.

Shayne describes as presumptuous her friend’s advice on how to heal her depression.

Age at interview 27

Gender Female

Age at diagnosis 13

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Whitney reminds people who give advice that they are not a therapist.

Age at interview 29

Gender Female

Age at diagnosis 9

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Showing anger and frustration, even though understandable, is not helpful. As Elizabeth put it, ‘When someone tries so hard to help you and it’s not successful, sometimes that produces anger.’ She says for her, this situation just ‘produces more worry’.

Sophie suggests it’s better for a support person to walk away when they get frustrated than to yell.

Age at interview 21

Gender Female

Age at diagnosis 14

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