TIA and minor stroke and communication with healthcare professionals
Many of the people we interviewed felt comfortable and satisfied with the way in which the health professionals they came into contact with had treated...
People we interviewed had found out about TIAs and minor strokes from a variety of sources including the health professionals who had treated them, the internet, leaflets and booklets, general media and support organisations such as the Stroke Association. Some people found support organisations helpful because they gave opportunities to meet or contact others who had similar experiences. A very few people did not want too much information as they preferred not to dwell on it.
Many of the people we interviewed had not heard of a TIA or minor stroke before it happened to them and so wanted to find out more. They wanted to understand what it meant, what treatments were available, and what they needed to do to prevent anything further from happening (see ‘Understanding TIA/minor stroke‘ and ‘Medication, treatment and surgery‘)
For many people the explanation given by the GP or hospital staff helped them to understand things better, and some were also given leaflets and printed information whilst they were being treated. A few people said they found that the specialist nurses who looked after them had more time to answer questions and provide information than the doctors or consultants in hospital. Most people appreciated the opportunity if it was offered to have some face to face time with someone who could give them an explanation and answer questions.
As well as thinking about information they themselves needed to understand/manage the condition, people also talked about information for the wider public. Many people had seen the TV advert (FAST campaign) that warns people about spotting the symptoms of a stroke. Some said that it had come to mind when they were experiencing symptoms and that they had found it helpful, but other people said that TIA and minor stroke symptoms were often different from those of a full stroke and they thought that the educational campaign needed to be extended to include symptoms such as disorientation, visual disturbance and hearing problems.
On the other hand Dennis says it can be difficult to know how much information people can absorb, and that most people tend to take more notice when it directly affects them.
Many of the people we interviewed felt comfortable and satisfied with the way in which the health professionals they came into contact with had treated...
Some people were seen by their GP or were taken to A&E after their TIA or minor stroke, and once their symptoms had subsided and...