Tracey thinks the roots of her teenage son's self-harming lie in his early childhood, but she sees it as a complex experience with no easy answers.

Susan's daughter self-harmed for a short period and has developed other ways of coping with her problems. Susan would like more local, face-face, support for parents.

Sandra's older daughter started self-harming after being bullied at secondary school, but has now learned strategies to cope and has not harmed herself for two years.