Jo-Ann's daughter began cutting herself at the age of 11 but, looking back, Jo-Ann thinks some of her behaviour as a very young child was a form of self-harming. Jo-Ann has learned to understand the way her daughter sees the world and the fear that makes her self-harm.

Jackie sees herself as a strong person and she stresses the importance of self-reliance in finding a way to cope with her teenage daughter's self-harming.

Ann's eldest daughter has a long history of self-harm and mental health problems. Ann says it's a very lonely world parenting a child who self-harms and would like to set up a support group.