Debbie is Chantelle's mum. Chantelle is 16 and has chronic juvenile psoriatic arthritis. Debbie provided emotional and physical support to Chantelle when she was struggling with arthritis and bullying. At one point Debbie did not give Chantelle her medication because she was afraid of the side effects. This changed when the doctors said that harmful side effects were rare.

Kerrey is married and has a son of 7 months who was diagnosed with a cleft lip at a 20 week scan. He was born with a bilateral cleft lip which was repaired at 6 months. Kerry and her husband had no prior experience of cleft in their families and have found both practical and emotional support in their cleft nurse.

Sue suffered sexual abuse as a child and has had a history of mental health problems. Five years ago she was given ECT, aged 45. Sue and Ian felt they weren't given enough information about the treatment and that more research should be done about the emotional impact of ECT.