Rachael was born without a bladder, with a malfunctioning kidney. Doctors created a bladder from part of her bowel. When she was six she was taught to self-catheterise. Despite this she was partially incontinent so when she was 10 she had a Mitrofanoff.
Before Rachael retired due to ill health she worked as an administrator for an insurance company. She is married. Ethnic background/nationality: White British.