Norman – Interview 01

Norman took part in screening for unrecognised heart valve disease. He already knew he had some heart problems, and the screening confirmed he had a leaky valve. He was invited to attend a further appointment. We spoke to Norman twice, once after each appointment.

Norman was interviewed twice over the course of this study. The first interview took place after he had been invited for screening for unrecognised heart valve disease in 2009. He already knew he had some heart problems; 15 years ago he had an ECG after experiencing some chest pain which suggested there was some muscle loss in his heart. Then in 2007 on holiday in Spain he had further chest pains, and was admitted to hospital to have stents fitted (small tubes used to open a blocked artery). He has been fine since, but back in the UK his GP arranged for him to have an ultrasound scan which showed a slightly leaky valve, but nothing which required treatment.

When the letter inviting him for heart valve screening arrived, Norman felt it would be good to be involved in a study where he might learn more about his heart problems and have access to specialist care if anything was found. So he rang to say he would be happy to take part. The first appointment at a local health centre involved some questions to check he was eligible for the study, and it was agreed that having stents did not make any difference.

The results came in a letter and confirmed that he has a leaky heart valve, so he was offered another appointment. Because he already knew he had some valve problems this was not a great surprise or shock, and he was pleased to know he would be followed up.

Norman was interviewed for a second time after he had been invited to attend his second appointment, which he estimated took place approximately six months after the initial one. He could not remember precisely what happened when he attended because he had recently been for various scans for other things and can get one confused with another;. As far as he is aware, he was not diagnosed with any further heart valve conditions and was not offered any treatment. He said, I think the condition is regarded as reasonably innocuous and not life threatening, so I’m quite relaxed about it;.

Mostly Norman feels he has been well informed and the care and communication with staff has been very good. However, the letter with the results he received after his first appointment was quite difficult to understand, as it contained a lot of medical detail and complex terms. Seeing someone face-to-face to discuss results might be more reassuring. He would also have liked a clearer explanation of what the benefits to him might be of taking part, particularly a reassurance that appropriate treatment would be offered if any problems were found. He is a great believer in seeking help early on for any health problems, and feels taking part in a study such as this is a good way of finding out more about your health and contributing to medical research. He would be very interested in receiving some feedback on the findings of the research project.

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Age at interview 77

Gender Male

Norman says its painless taking part and may help you, and you can always drop out if you change…

Age at interview 77

Gender Male

Norman would rather know about any health problem and have it monitored, but some people might…

Age at interview 77

Gender Male

Norman had previously been in a study in which researchers measured his aorta (the main artery…

Age at interview 77

Gender Male

There was lots of detailed information in the results letter but it was not clear to Norman what…

Age at interview 77

Gender Male

The follow up appointment confirmed the original diagnosis of a mild problem. Norman feels quite…

Age at interview 77

Gender Male

Medical research is important so we can learn how to treat different conditions better. But…

Age at interview 77

Gender Male

Norman recalls getting an information pack with the letter, explaining that some people who were…

Age at interview 77

Gender Male

Norman felt the researchers communicated well with him at all stages, and it was clear he could…

Age at interview 77

Gender Male

Norman did not remember the leaflet saying much about what would happen if a heart valve problem…

Age at interview 77

Gender Male