Resources

Experience-based co-design toolkit
Kingsfund.org.uk
This toolkit, from the Point of Care Foundation, outlines a powerful and proven way of improving patients’ experience of services, and helps you to understand how it can help you meet your aims.

Experience-led care
experienceledcare.co.uk
This is a resource for those who are interested in learning how ELC can help them to become more person-centred in the way they manage health businesses and care systems.

Academic papers:
Locock, L., Robert, G., Boaz, A., Vougioukalou, S., Shuldham, C., Fielden, J., Ziebland, S., Gager, M., Tollyfield, R. and Pearcey, J., 2014. Testing accelerated experience-based co-design: a qualitative study of using a national archive of patient experience narrative interviews to promote rapid patient-centred service improvement. Health Serv Deliv Res 2014;2(4) DOI: 10.3310/hsdr02040