Talking to specialist practitioners about bowel screening results

A person who gets an abnormal faecal occult blood (FOB) test result is offered an appointment with a specialist screening practitioner, usually a nurse. On the screening programme the nurses and doctors work together as a team. The nurse will explain the results of the FOB test, ask questions about the person’s medical history, and offer further investigations, such as a colonoscopy. There is a useful booklet for people called The colonoscopy investigation.

Specialist screening practitioner Andrea Giles explains what may happen after an abnormal FOB…

Age at interview 49

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Some of the people we talked to explained what happened when they saw a nurse at the local hospital to discuss their results. The nurse explained that an abnormal FOB test result might be due to a benign (non-cancerous) polyp or other things. One man had been very glad that the nurse explained that an abnormal test result did not necessarily mean he had cancer.

He felt reassured when he was given the odds of having a serious problem and told that an…

Age at interview 65

Gender Male

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Another man said that the nurse made him feel “at ease”, “like one of the family”. She described the function of the bowel and explained that polyps could be removed.

The nurse explained that bleeding may be due to polyps, which may be benign, and that they can be…

Age at interview 61

Gender Male

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Many people said that the nurse spent between 30 minutes and an hour explaining what might happen during a colonoscopy. This man felt a bit alarmed when he was offered a colonoscopy the following week but then decided he wanted it done as soon as possible.

The nurse was very helpful, went through everything and told him he could have a colonoscopy the…

Age at interview 61

Gender Male

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A woman had felt much calmer after meeting the nurse at the hospital. The nurse spent over an hour answering her questions about a colonoscopy, and explained that she would be able to have a sedative so that she would not remember much about the procedure.

The nurse answered all her questions about the colonoscopy, reassuring her that there was nothing…

Age at interview 62

Gender Female

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Most people were glad that the nurse went through all the advantages and disadvantages of having a colonoscopy. Some thought that the advantages were emphasised rather than the disadvantages, but they recalled that the risks were mentioned too. Indeed, one man said that he felt he was told too much about risks.

The nurse emphasised the advantages of having a colonoscopy, but he felt he had a choice and…

Age at interview 65

Gender Male

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The nurse gave him an information booklet which explained that the colonoscope could perforate…

Age at interview 61

Gender Male

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The nurse gave him detailed information and appeared to show genuine concern. He didn’t want to…

Age at interview 68

Gender Male

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Some of those offered a colonoscopy in the last round of the pilot programme decided not to have the procedure. The people we talked to said that they were given time to think about whether or not to have one. For example, a woman was told that she could go home and think about it and then ring the nurse when she had made up her mind. However, she made up her mind on the spot and decided to go ahead with it.

She was given plenty of time think about having a colonoscopy but she decided immediately because…

Age at interview 66

Gender Female

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Many people recalled that the nurse gave them a phone number that they could call at any time if they had further questions. Several were impressed by the information they received, although one woman said that the nurse put the “fear of God” into her with the detail about what could happen.

The nurse explained everything in detail and told her that she could ring her at any time if she…

Age at interview 70

Gender Female

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The nurse gave her the opportunity of talking to someone who had had a colonoscopy but she talked…

Age at interview 71

Gender Female

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A man told us that he found it comforting to get all the verbal and written information. He said that after the appointment with the specialist nurse he felt more in control. He was glad to hear that the same nurse would meet him at the hospital and stay with him during the colonoscopy, thus providing continuity of care.

He was given all the relevant information, and understood that a colonoscopy is considered to be…

Age at interview 59

Gender Male

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Some people had other medical problems which had to be taken into account. For example, one woman had only 1 kidney and had diabetes, so she needed special blood tests before the colonoscopy. She said that the nurse went through all the advantages and disadvantages of having a colonoscopy and explained that if the bowel were perforated during the procedure (a rare event) a small operation would be needed.

She needed special blood tests before her colonoscopy because she had only one kidney and diabetes.

Age at interview 70

Gender Female

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