Finances and benefits for people with fibromyalgia

People with fibromyalgia often lose out financially as they may not be able to work or have to retire early. At the same time, they may also need to pay for help and adaptations at home, and some paid privately for counselling and complementary therapies. The people we spoke to often needed to claim various benefits, including Employment and Support Allowance (formally Incapacity Benefit), Personal Independence Payment (formerly Disability Living Allowance), Universal Credit, and financial help with home aids and mobility/transport. People got help from a range of different people, including Citizens Advice, community psychiatric nurses, patient support groups, and friends.

Bette feels she’s lost out financially. She describes how the whole process of being assessed for benefit eligibility can be stressful.

Age at interview 63

Age at diagnosis 43

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Chrissie held off applying for a long time but friends kept encouraging her.

Age at interview 27

Age at diagnosis 23

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While benefits might be essential for people to get by, many found the process of claiming lengthy, confusing and stressful. Francis said it was like ‘I’d committed a murder.’

Francis was frustrated as he experienced some difficulties in claiming for benefits.

Age at interview 77

Age at diagnosis 50

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Lynn Ann found the whole process of applying for benefits very stressful and said it had a negative impact on her fibromyalgia symptoms.

Age at interview 53

Age at diagnosis 44

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The unpredictability and varying nature of fibromyalgia symptoms made being assessed for benefits especially difficult. People said that on good days they could do things like walking etc, but other days they couldn’t. The felt the questions they were asked by benefit assessors didn’t allow for this and that some assessors didn’t understand the nature of fibromyalgia. Michael says you should be as frank and honest as you can and Lynn Ann says she puts in ‘as much information as I can.’

Chrissie can do things like touching her toes but struggles with other pain and mobility issues. She was worried the assessor would think Oh she’s absolutely fine with her mobility.

Age at interview 27

Age at diagnosis 23

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Martin, Bette and Karen described having to appeal the decisions that were made about their eligibility for benefits and as well as filling forms, some people had to attend an assessment panel.

Martin got help from the Citizens Advice Bureau with an appeal. He found the whole experience very stressful and said it made his fibromyalgia worse.

Age at interview 46

Age at diagnosis 28

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Although like many others, Emma didn’t find the process of applying for benefits easy, she valued the help and support she got from Citizens Advice.

People at the Citizens Advice Bureau helped Emma to complete the application.

Age at interview 40

Age at diagnosis 38

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