Experiences of trans and gender diverse young people
GP knowledge, process and referrals
Young people we interviewed had mixed experiences with their General Practitioner (GP) and their GP surgery. People talked about their GP’s knowledge of trans healthcare and how this impacted their experiences.
They talked about GPs’ knowledge in the following ways:
- Knowledge and understanding
- Training
- Referrals
- Wrong information
- Acting as your own practitioner
Knowledge and understanding
Young people said that a GP’s knowledge, understanding and training was important in understanding their care. Many said their GP’s knowledge of trans healthcare was often poor or inadequate. G described their GP’s knowledge as ‘non-existent’ and their general attitude as ‘apathetic’. Charke said, ‘I don’t think [my GP] really knew anything at all… his knowledge was non-existent’. Reuben described his experience of GPs knowledge of trans healthcare as ‘awful, I mean [the GP] even said that he had no idea what he was doing.’
Sally felt that ‘there’s no real understanding of just like what the process even is to begin with. Some GPs, they don’t even have that basic knowledge.’ Bailey said ‘they're a bit like, “What? I don't know that, I'm just gonna leave that to the professional” cause they're not in that field’. Begam said her GP’s knowledge was ‘very limited, very poor but he does signpost me to different providers, like trans sexual health [service]…but his knowledge was very limited.’
Henry says ‘a lot of healthcare professionals can hide behind a mask of general ignorance and unwillingness to educate themselves.
Henry says ‘a lot of healthcare professionals can hide behind a mask of general ignorance and unwillingness to educate themselves.
I would say from my experiences with, with GP’s hasn’t been great, I think some of the reasons that they’ve used that I’ve touched on briefly to validate them not prescribing hormones, have been borderline prejudice, I think there’s been a lot of I think, the healthcare professionals can hide behind a mask sometimes of not being a specialist, which, so and that mask then hides just general ignorance, and a general unwillingness to educate themselves about trans people, about their experiences and about their role supporting their access to healthcare.
So yeah, I think I’ve come across a lot of those masks, I don’t know if they’re masks for sure, because again to be a GP and to feel out of your depth with prescribing someone a medication is something that, that, that needs to be talked more about, and is a valid thing to say, and to feel, so I don’t know if they’re masks, but sometimes given the language that people have used, I feel like they, yeah, sometimes a professional will say, “Oh I can’t prescribe you this medication,” what they, what I hear and what they’re actually saying is, “I don’t want to prescribe you this medication.”
And I feel like given the amount of research which I didn’t know at the start of this journey, and I do now, which suggests that hormones are very safe to be prescribed, given the guidance that is now produced by the specialist clinics for GP’s, that’s not really an excuse. I don’t think a GP can turn around and say that they don’t want to do that, on, on ethical grounds because that’s, yeah, I don’t think that’s valid. So I think I’ve, to be honest probably given the experiences that other trans people have I think I’ve gotten off quite lightly, but I think I have experienced a little bit of, of how frustrating that can be, and how that can make you feel.
Some young people were satisfied with their GP’s knowledge. Loges said his GP ‘has quite a good knowledge [and] she’s always quite respectful to me.’ He added, ‘she’s never really asked any questions I wouldn’t really wanna be asked’. A few people appreciated their GP’s willingness to learn. Alistair said his GP said ‘she didn’t know anything about it and [asked whether I could] come back for another appointment when she knew more.’ PJ said his GP ‘was really open [that] she had no idea what she was doing, which I found is a regular thing. But she was really open to [making a referral] she was really supportive’.
Henry said,‘My first GP that I spoke to initially about wanting to be referred to a gender clinic was not very well informed but lovely and supportive, and willing to learn I think, and was very pro-active.’ Jay said his GP admitted that her knowledge of trans healthcare ‘wasn’t great’. The GP said ‘she was gonna do her own research and everything’ before the next appointment.
Training
People discussed a number of reasons why their GP’s knowledge could be poor. For some it was a lack of experience working with trans patients. Jaz felt that ‘a lot of it just depends on the number of trans patients they’ve seen’. People often felt awareness training could be improved.
H said that when he raised healthcare needs with GP ‘[the GP] was like, “No, no,” he was like “No I can’t do it cos I’m not trained in this.”’ Jay said, ‘I think [my GP] was a bit uncomfortable with it. It seemed like she hadn’t really had any training on the topic.’ Michelle said, ‘There needs to be more training because the [GP] didn’t know what he was doing’. In her view GP training should involve ‘getting some folks in, diversity role models… from a trans organisation somewhere, for over a lunchtime talk about trans stuff, to train a lot of NHS staff’. Ezio said, ‘It would be nice if there was a [mandatory] course’.
Shash describes the racism in medical training ‘a lot of [people of colour] learn to hide pain.
Shash describes the racism in medical training ‘a lot of [people of colour] learn to hide pain.
Yeah, I think medical racism, especially, I think one could possibly put more emphasis on that in a way, especially with the way of our current culture, but like it is a genuine thing like, like you know these archaic text books as well, that kind of thing, but also just the understanding of like that there is differences in the sense of what ethnicity means, and like risk factors and stuff like that.
But there’s also like things which are just not true or like, and it’s kind of it’s tricky especially, like I just, especially like there’s the issue of like I haven’t really experienced it myself but I know other PoC women have, and it’s kind of like where their pain is not taken as seriously and it’s a serious issue of like I can’t, oh, it’s happen, it happens in America, or there’s so many documented cases now, but like it happens here too.
But like I said, like a cis black woman will go into a surgery or something and they’ll, she’ll say like “I’m having crippling like abdominal pain,” or something like that and they’ll be like, “Oh it’s just your period,” but, and then it’ll be like they’ll go home and then it’ll still continue, days and it’s like well the doctor said it was my period so I’ve got to, like what else am I going to do at this point? And like it’ll turn out to be something very serious, and it’s kind of like, it’s taking that pain seriously I guess, and like really asking about what, what issues, like what, what, like taking to an extent, because there is like a, and it’s partially due to how, like society works on the fence of, because we live in a society that benefits white people. It just is.
And so a lot of PoC learn to hide pain, if that makes sense. They learn to like minimise the pain they’re feeling. So, a lot of the time it is kind of understanding about like when they’re saying they’re in pain, they are in pain. Because a lot of the time like, so I think it’s, the thing that best explains it, trying to explain this is like white people will, if they get ill with just almost anything, a lot of the time they will just rush to the doctor, like straight up, and that’s because they feel comfortable and confident doing so.
But whereas PoC on the other hand tend not to, and that’s pure, that’s due to like the issues of racism and and it’s because it’s become a weird cycle. And it’s kind, to kind of break that cycle essentially is like for doctors to understand and, like empathise with us that, and also kind of like just like take the kind of pain seriously, and stuff like that. Like I know I’ve been bad for it, I’ve minimised my own pain, even though like I should go to the doctor for something, like you know, and I’m terrible for it in the sense of like I’ll tell other people to go to the doctor for it, but when it comes to myself I’ll minimise it for myself because like I don’t want to put, I don’t want to be a burden essentially, that’s the issue, and like a lot of, it’s kind of an entrenched kind of, well I don’t know, maybe it’s a thing within, I guess it is, it is a thing within like PoC communities where like the sense of being a burden is an, a worry, especially on like, because like on your family or something. Like you don’t want to add more cost or anything like that, or like cause more issues and that’s, that’s the thing that you kind of want to avoid.
But yeah medical racism is something that’s, needs to be taken seriously, especially when it’s, especially now, with not only the ‘Black Lives Matter’ movement, but also Covid, it’s terrible. It’s like so many of like the front, like we don’t know quite why, we know to an extent, but obviously studies are gonna be, there’s still going to be ongoing way after this but like as preliminary stuff shows that like BAME people are more effected by Covid, and the theory is that it’s because that BAME people seem more expendable as front line workers, and I really hope that isn’t the case, but it seems more and more likely. But I also want to like people to understand, especially with the word BAME, because that’s the way that it’s, that they using an acronym, and it’s like, the, it means, it’s a meaningless word in medicine really, it really is, because like in medicine, like BAME covers too many ethnicities for it to actually matter.
Like it’s not, like we talked about it on the panel but something like DVT affects people with more melanin differently to from people with less, you know like and so it is very much like a complete useless word in term of medicine, so when people like, so like yeah it’s, and want like skin conditions and things appear differently on like and people like it’s a common, a common thing that PoC people will minimise, like heart attacks, like pain from heart attacks. And say that it’s like less, and like you know and that can cause a risk factor. So it’s like trying to, it’s a hard, it’s a hard thing, especially for something like pain, to understand that like it is, because it is very subjective in a sense, but like it’s too, it’s trying to make it a bit more relatable to your own pain scale, if that makes sense. And try and say like, when we’re doing like the one to ten pain scale, like when, when you say like, ‘Oh ten is like crippling pain,’ is the same kind of crippling pain that they’re feeling in a way, like is that what they mean? But yeah, that’s about it really.
Young trans people of colour also discussed how medical training did not address race and ethnicity. Shash felt that ‘more emphasis’ could be put on medical racism. In particular, ‘the understanding that there [are] differences in the sense of what ethnicity means, and like risk factors and stuff like that.’ She added ‘medical racism is something that needs to be taken seriously, especially… now, with not only the Black Lives Matter movement, but also Covid, it’s terrible’. N said ‘One thing I’ve always really struggled with, [with] GP’s anyway, [is] to ask for what I need, I think that’s about the intersection of class and race and that’s something that doesn’t get [talked about]’. Read more about feeling valued and heard in GP surgeries.
Referrals
For young people under the age of 17, referrals are accepted by the Gender Identity Development Service (GIDS) through a number of routes including a local Child and Adolescent Mental Health Service (CAMHS), as well as other health, social care, and education professionals, and commonly through GPs. More information can be found at GIDS. For trans people over the age of 17 referrals are accepted at Gender Identity Services (GIS) by GPs and other health professionals. For more information see GIC [London].
Some people reported experiences where their GPs didn’t understand the process of referral. Some said GPs relied outdated information. A psychiatric assessment is not required for trans patients over the age of 17 asking for a referral*.
Kat talks about her positive experience of her GP making a referral to the GIC.

Kat talks about her positive experience of her GP making a referral to the GIC.
I asked for referral explained to them kind of what I actually wanted and where to look for stuff because I don’t think she’d done it before and she said, ‘Yeah, I’ll do that, come back in a few weeks and we can sort, we can sort out the forms.” Came back in a few weeks. It was a different GP who did that time. They were both really nice. Went through the form, it was kind of a bit confusing and some stuff that kind of really didn’t need to be asked was asked on this form for the GIC. It got sent off and I got a thing saying, ‘Hey, we’ve got your form,’ so this is from the GIC, ‘We’ve got your form. It’s going to take us millennia to get to you.’ [laughs] [sighs] So hopefully that will change at some point but until then I’ve still got like at least a year and a half to go if all goes well.
Other people talked about their GPs not following this. Noelle said her GP ‘was quite insistent [that] he wouldn’t give me the referral [to gender identity services] unless I did the psychiatrist appointment’.
Ari said, ‘Both of the GPs I’ve encountered have had wildly out of date information on referring people and how to refer.’ They said ‘considering that is essentially now the primary role a GP plays in trans healthcare, I wish they knew more about it in general and they were kept up to date.’ Bay felt ‘very fortunate’ their GP ‘has a decent awareness of [trans healthcare]’ and was ‘very understanding’ of the steps to take. They appreciated there was no ‘resistance to getting a referral… that was all very smooth.’ Bay said their GP ‘has known as much as he has needed to know’. They said the key bits of information were ‘the process of referral… a decent awareness of the potential impacts of testosterone… knowing what to look for on blood tests and what blood tests to run and stuff like that.’
Ari talks about the change in guidelines for referral trans people [over 17] to the gender identity services.
Ari talks about the change in guidelines for referral trans people [over 17] to the gender identity services.
So, first of all there was a lot of trying to talk me out of it or kind of talk me out of a referral and the things that I wanted out of a referral. And then there was some kind of almost wilfully misinformed. So things like the GPs don’t have to send you to for a, for a mental health assessment before they refer you. They can now refer you directly to a gender identity clinic, it’s been like that since 2011. So despite the fact that I was going there in 2015 yeah, they were still pushing for that and even when I was going to them saying, ‘No, it’s changed. Here are the guidelines and blah, blah, blah.’ Presenting with all this, this correct information they were very much kind of, ‘Oh well, you know I know best.’
So very set in their ways and reverting to old practice even when it’s not for, even when its four years out of date. So that was very frustrating. And I also, there was some kind of, sort of administrative errors that went on with my referral the first two times I tried. There were, took four attempts to get a referral. The first two times I think were my GP’s fault in that things like she didn’t tell me that I needed to get a blood test, so never sent the referral. And so, you know, I’d ring back a couple of months later going, ‘Was it sent to be accepted? She went, ‘Oh no. Never did it, ‘cos you need a blood test.’ ‘Well you didn’t tell me that.’ So there was, yeah, that kind of very much wilful blocking was very disheartening to deal with.
Wrong Information
Some young people talked about their GPs relating gender identity distress solely to a mental health disorder*. Max said his GP ‘was gonna put me through counselling at first [which] just made me think that all of this is like a disorder thing.’ Ezio went to his GP ‘about getting referred to the gender clinic… and [his GP] kept looking through my notes and bringing up the fact that I had depression’. Ezio said, ‘[The GP kept trying to prescribe anti-depressants and it took me a good 20 minutes [to say] I just want you to refer me to the clinic.’ People also felt GPs conflated gender identity distress with general body dissatisfaction. CJ said ‘I went to my GP and I went, “I think I’m trans.” And she said, “Oh. Are you sure you don’t just want to lose some weight?” And I said, “No, no, I’m pretty, pretty confident that my issues with my body aren’t weight related, but thanks for that.”
Some people experienced GPs relying on media coverage. Jay said his GP refused to prescribe hormones; ‘I felt like everything was just crashing down on me’. He said his GP ‘said that the doctors had been reading articles on the BBC and places like that about detransitioners. They had then decided for me that I might change my mind and they didn’t want that. So, that was why they decided not to prescribe’. He said ‘it was just awful to hear’.
Noelle talks about her GP not allowing a referral to the gender identity services without seeing a psychiatrist.

Noelle talks about her GP not allowing a referral to the gender identity services without seeing a psychiatrist.
Saw the GP in February, early February 2017 to ask for a referral to the Gender Identity Clinic what I found is that [clears throat] he wouldn’t give me the referral unless I saw a psychiatrist first because I had read online about what was absolutely required. I knew that wasn’t necessary. So, I decided to go for a second opinion. What I found is my second opinion didn’t know anything about it. So, they went to my first opinion doctor for a second opinion. Because this has all taken place like multiple [clears throat]. Because this had gone on like multiple weeks, multiple appointments and I was training to be croupier in the casinos. I just got, got exhausted by it and I was just like, fine, show me the hoops and I’ll jump through them. They referred me to a psychiatrist, but it was a telephone appointment rather than a ‘in person’ one, which never happened to me before. And I thought it was quite odd ‘cos it’s something at least you’d think it was something that you’d want like quite, if you are gonna do a psychiatrist’s assessment, you’d want it to be in person where you can get like a full impression of someone.
Anyway, the telephone appointment comes around and I call at the designated time and the nurse picks up says he’s too busy right now. Call back in like fifteen, twenty minutes. So, I do that and the nurse picks up again says, the psychiatrist has handled the case and sent it back to the GP. I was thinking, what’s the point in a psychiatrist appointment if they are not gonna see you or speak to you. But I also naively assumed that because he just sort of handled it and sent it back so casually, it was because he knew he didn’t need to do anything with it and it could just be sent onto the Gender Identity Clinic, anyway. Went back to the GP in a couple of weeks and they said they had received nothing from the psychiatrist which was disappointing. But I thought maybe it’s just stuck in the bureaucracy, the system, maybe. And I again naively assumed that my GP would contact me with the results. Two months pass, still no contact at this point I am quite frustrated because I already knew how long the waiting times are and I know the sooner I get on it the better. So, I go back, he says, he got the letter two week two months prior and so not long after I visited them and the psychiatrist had advised them not to refer me to the Gender Identity Clinic, which was just bizarre. Again, this person hadn’t seen to me. Hadn’t spoken to me. And decided all on their own that I wasn’t fit for a referral to the Gender Identity Clinic which again by NHS standards shouldn’t even be required. So, like I started tearing up in the GP appointments, because I was not only angry that it’d been rejected, but I was angry that the GP hadn’t even told me it’d been rejected. And because of that response, the GP sort of begrudgingly gave me the referral which was just eye rolling because they could have done that in the first place. So, that was August, I think, August 2017. So, if you think I’d gone for the referral in February and I got it in August that delayed my entire referral by what like five, six months which as we know now, waiting times that are like a year and a half at the earliest and up to like two and a half, three years for some services.
Young people said that being given wrong information and advice contributed to a lack of trust in GPs and healthcare professionals. Rahul described ‘a lot of very misinformed nurses and GPs that have straight up told me that I can’t do things that I know that I can do or told me that I should do things that I know that I shouldn’t’. He said ‘you kind of have to take everything with a grain of salt’ and ‘it makes you very distrustful of the sector in general.’
Freya talks about weighing up online information about trans healthcare with information from health professionals.

Freya talks about weighing up online information about trans healthcare with information from health professionals.
Every time I had a question, I just stuck a question on like a reddit like a transgender subreddit. Mostly the Transgender UK one, just ‘cos they’d know how like GPs and stuff work. I admittedly wasn’t super aware of the process of like how it’s not your GP. It’s like a separate clinic. Go to your GP to get there and like—I was kind of initially beating about the bush, looking up GPs seeing if can like email them directly. I was like swapping GPs from my home one to my uni one and so it was a bit of a faff. But I got most of the information either through the NHS website, reddit or just Googling like the GICs directly.
How would you class the quality of information online?
Well, I suppose, it depends on where you are getting it. Like, you know, probably going on reddit and sort of going off the word of A - a complete stranger who I know nothing if they’re telling the truth. But then also, potentially, it’s very like relevant, anecdotal stuff that they’ve gone through it, they’ve done it. It’s the tried and tested thing. You can sort of go online to like the GIC website now. It doesn’t even tell you how long you are waiting. It’s like at least a year and a half when you can go online on like again, reddit I like reddit a lot, thank god. Then like, right, well I’ve just got my letter today and signed up in like 2017 so it says a year and a half at least online, it’s like three years. So, you can get more honest stuff, I think, online, not on NHS stuff. But then also it can be complete garbage as well, especially on the stuff like—I think one of the problems is even like the leading endocrinologists don’t really know the best way to give like an adult male, female hormones, xy male so like trans woman the hormones to make them like physiologically, is that the word like female. And so on the sub reddits for like DIYing and stuff and you are trying to get your results like checked I can’t really roll up at my GP and just be like do these results look good, cause they’re sort of like, admittedly my GP is actually like god tier, I’m pretty sure he knows what I’m doing, well he knows what I’m doing, but he’s like completely on board as much as he like legally can be. Initially, not good. But I think he’s really trying to help. Like the average GP can’t just be like yeah, they’re great, female ranges. Also they don’t know, cause they don’t know if you’re meant to be in female ranges. So, you go online and you’re like, how do my results look? Some people are like they’re great. Some people like no they’re crap, you want these levels, you need to talk to swap to this. No, some people are like no you want to try this medicine instead. It’s all like coming from random people at the end of the day you don’t really know. You have to do a lot of like the sourcing and fact checking yourself. But, yeah, it’s, I suppose the thing is, it’s just it’s not very credible, a lot of it. So, you are taking people’s word for it, strangers.
Acting as your own practitioner
Many people felt they had to provide knowledge and information to GPs. PJ said that usually GPs ‘don’t really know what they’re doing, and you have to kind of explain it to ’em.’ Sally said that her GP asked questions such as “I hope I’m doing the right thing. Am I doing the right thing? Is this what I’m supposed to be doing?” She said ‘it’s always a bit concerning’.
People felt this was often the case when a young person was a GP’s first trans patient. Declan said, ‘I was very unfortunate to be [his GP’s] first [trans patient]’. He said ‘it showed because you had to like tell them everything. They didn’t really get it and you kind of had to come out and tell your story every single time you went in.’ Ari said ‘for both of my GPs, I was their first trans patient.’ Ari said they felt it was their responsibility ‘to bring [the GPs] up to date on treatment pathways and terminology and all that sort of stuff.’ They said it was ‘quite a lot of emotional labour.’ Noelle said she ‘did a quick search [online] before going into the GP appointment’. She said ‘I had read all the [trans healthcare] documents…and that only took me like a couple of hours…it wasn’t that hard.’
M says ‘Information related to trans healthcare is difficult [because] you have to be your own healthcare advisor’.
M says ‘Information related to trans healthcare is difficult [because] you have to be your own healthcare advisor’.
Information related to Trans healthcare is difficult you have to be your own healthcare advisor, your own GP, your own everything. So with my GP she’s lovely [laughter] however she had never had like a Trans patient so she was erring on the side of caution just quite worried about giving me the things I needed and so when I went to her to, I’d been going to her about my mental health for a little while and then I went to her to kind of explain like I think something that’s quite central in all of this is like my gender so can you refer me to Gender Identity Clinic. And she did, however I’m still waiting and that was two years ago, over two years ago that I was referred to the Gender Identity Clinic in [city] and yeah I’m still waiting to hear a peep from them. So in that kind of wait I decided that I needed to like take things into my own hands and so thank God there’s like a lot of information online, there’s people that run like Tumblrs and stuff that, I never really used Tumblr except for to find like Trans information but it’s been so helpful in terms of the healthcare information that they give you, I think like people run it as almost a, like anyone can write a question and then they’re quite trained, they’re either healthcare professionals that are Trans or like just Trans people that are really committed to helping other Trans people with healthcare. And so they write back your response and then you can read through everyone else’s questions everyone else’s responses and people do YouTubes and that kind of stuff and so that has been the main way that I’ve gotten information about Trans healthcare and how to go about obtaining the things that you need.
Henry says its ‘exhausting’ always having to ‘assert your own power in order to get the support that you need’.
Henry says its ‘exhausting’ always having to ‘assert your own power in order to get the support that you need’.
As a trans person who has to come into contact with healthcare professionals a lot, just because of the nature of the journey, some, I think you get, I think on one hand you almost get used to speaking to professionals, so on one level you kind of get used to walking into a room, having already educated yourself a little bit, and knowing that you might be questioned a bit so, not that you go into a room in a defensive way but you kind of almost go into a room knowing that you’re going to have to assert your own power in order to I guess get the support that you need sometimes.
So, and I don’t think that’s something that’s obviously you know, it’s, it’s not just an experience that trans people have, but I think that it’s, it’s something that as trans people you just get used to doing every time you walk into a room with a healthcare professional in one. I think that being said though, it can be very easy then to go into a room with this sense of power, and this purpose, and to then be disempowered very quickly when that professional for whatever reason, it’s not, you know if the professional has a reason, I think, for not supporting you for whatever reason, then sometimes that’s valid, and sometimes I think there is room for challenge, because as a patient you’re the expert in terms of yourself, but you’re not an expert when it comes to that, you know medication, and diagnoses all the time.
So that being said, you know I think it can be, yeah you can be disempowered quite quickly and sometimes it happens, like I say sometimes it happens for a reason and sometimes that’s okay, sometimes it happens and it’s not okay. So sometimes you can be challenged by a professional, like I was on illegitimate grounds, and in a way that then invalidates not only what you went in there to say, but also you as a person, and that can stay with you for quite a while. So, going into a room with a healthcare professional and having a conversation with, with a professional can be a very scary thing.
And I guess what terrifies me I think is that, for me, having a Mum that’s a healthcare professional, and being a healthcare professional myself, you know I’m going into these spaces and I’m coming away exhausted, having had that experience on the other side and, and being in a position where I’m, you know relatively I guess in a good place mentally, to manage those power relations. When you’re a young person or somebody who is not in that place then it’s an even scarier thing.
G talks about their wish for healthcare professionals to be experts in trans healthcare rather than relying on the patient.
G talks about their wish for healthcare professionals to be experts in trans healthcare rather than relying on the patient.
I wanna know what’s gonna happen to me. I think there’s this narrative that trans people need to educate their medical staff, which is great. It’s fantastic. It’s like yeah, yeah, like they need to learn. They don’t know what they’re doing. Often, I find myself doing that like I’ll be telling my doctor what’s up. I want like my doctor to just not assume that I’m an expert on my own body. Like I want a doctor to do some doctoring. You know to be like, this is what’s going to happen. Do you understand? It sounds pathetic, but like I kind of want to be shown some yeah. It’s like, you know, someone, who just has confidence. I don’t think GPs have enough confidence. That isn’t me empathising with their ignorance, that’s me empathising with their genuine inability to have been educated about it [Laughs]. It’s very strange that there aren’t trans GPs doing this. You would think that more trans people would have gotten out of medical school and started practicing by now. But no and that’s what’s really strange as well is it’s so disparate.
And I also think that, you know, the first informed consent clinic in London is about to be set up. Which is gonna absolutely change the game in terms of access. But what’s that gonna do in terms of like GPs feeling like they have the impetus to learn things. They’ll be like oh well that’s fine, they can get it wherever they need to now. Like as opposed to being like, wait, this is gonna to increase precarity and it’s going to reduce the amount of people applying to GIC which will overall effect statistics in the way the government isn’t taking it seriously enough and they won’t get any funding. The whole thing is going to collapse, like putting a band aid on the problem. GPs need to have the power to like examine people and help people and diagnose people with dysphoria if that’s what they need. And prescribe hormones if that’s what they need. It just feels, it feels like the whole thing about like you need to educate your GPs. It’s like, well, I shouldn’t. They should be good enough doctors to know [Laughs] I am sorry. It feels a bit like I don’t take much joy in having to construct my own transition. I want there to be a framework. I want there to be people who have some expertise. I feel like trans people, the whole thing about like trans people being experts of their own bodies. It’s like, well yes, but I’m not an expert of my own liver function. I’m not an expert of my own like my own spermatozoa production. I’m not an expert of my sleep cycle and my muscle to body mass ratio and these things are things that I want, I want an endocrinologist to talk to me about or a GP who knows something about endocrinology and trans people to talk to me about it.
Explaining to GPs was a stressful and frustrating experience for those we interviewed. Rahul said that GPs and nurses ‘don’t really want to hear it because they don’t want to be told that they don’t know what they’re doing, but they don’t know what they’re doing. So it’s a very frustrating experience.’ He said ‘I quite often avoid just going to the GP with my actual health problems’. June said he has brought his GP ‘pages of research to look at and printed out articles and stuff’. He said ‘I really felt like I had to like educate her from the baseline, she obviously didn’t ever work with a trans person before’. He said ‘it would have been okay if she was a little bit more empathetic but she was incredibly patronising’.
Patrick found taking on this role gave him more confidence. He said, ‘Now that I’m more confident in myself and I know what I am entitled to in terms of healthcare it’s a lot easier because I go in knowing what I need and what I want’. He said if [the GPs] aren’t willing to give it to me I will challenge them on it… I go in with the knowledge which has made it easier [and] it means I can sort of stand up for myself and fight for what I’m entitled to.’
Ezio says about trans healthcare, ‘we haven’t been told this by a medical professional…we’ve had to go out and research ourselves’.
Ezio says about trans healthcare, ‘we haven’t been told this by a medical professional…we’ve had to go out and research ourselves’.
I think like again it’s just another GP who hasn’t been trained in sort of like Transgender people but it’s annoying because like as a GP the internet is right there you can just look, that’s what we’re all doing we’re all just looking stuff up, you know. We haven’t been told this by like a general like medical professional it’s all been stuff that we’ve had to go out and research ourselves. So I kind of, I guess it’s a little bit infuriating that a lot of GP’s sort of play the whole naivety card like well, you know, I don’t know about this, this is all so new and it’s like there’s been transgender people about for like hundreds of years, like, you know, there’s something you can quite easily look into yourself just get a few terms right and just learn what people sort of want to get out of that. And like nine times out of ten if somebody is coming to you with sort of like gender queries, you know, they’re questioning their gender you can just say to them would you like me to refer you to like to the clinic or there are Trans groups about, like probably if there was more stuff in GP waiting rooms, you know, there’s loads of stuff about, you know, like oh get help, you know, like prostate checked, you know, cancer screenings and stuff but there’s not, I didn’t see a single thing about being Trans it’s all very like not like hidden but it’s not advertised, so I guess it’s sort of this idea that, you know, that you’re not gonna know a lot about it unless you research it yourself.
Patrick feels that when visiting the GP he always has to do the explaining.
Patrick feels that when visiting the GP he always has to do the explaining.
So I think in terms of visiting GPs when it comes to visiting regarding gender issues or trans stuff I feel like I’ve always had to go in doing more of the explaining, so I can’t go in and be like ‘I have this problem help me,’ it’s more ‘I have this problem and this is how I need to fix it can you just please do this one thing for me so that I can access this service?’ So in terms of getting referred to gender services I couldn’t, I went into my GP and was like ‘I would like to be referred’ and they were like ‘No we can’t do that and we don’t know how to do that like we’re just, like we don’t understand’ that’s why actually I ended up having to go back several times and in the end I took, I literally took the pieces of paper and was like ‘Fill these in, send them to this address please like this is what you need to do’ because they just weren’t able to help me. And then I found in terms of accessing GP’s for other medical stuff they always try and blame it on trans issues so like for physical health reasons going to GPs and they’re always like ‘Oh it’s like the testosterone you’re taking, it’s the hormones’ it’s like ‘No, no I’m pretty sure it’s not the hormones doing this like there is a lot more to my health than just being trans’ So I’ve always found it a really challenging experience going to GPs.
See also:
Race, culture, religion and healthcare
Experiences of Gender Identity Development Service (GIDS)
Experiences of Gender Identity Clinics (GIC)
* Most recent guidance explains that gender identity clinics “obviate the need for any psychiatric assessment in advance of referral. Gender dysphoria is not a mental health disorder.” (Barret, 2017).
Barrett, J., 2017. Gender dysphoria: assessment and management for non-specialists. BMJ, 357.